Customer reviews from resideo.com
Honeywell Home - Refurbished Excellent - THX321WF3003W/U T10+ Pro Smart Thermostat with RedLINK 3.0, No Sensor - White
Average customer rating
2.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
2
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
6
36%of customers recommend this product.
(
5 out of
14)
Customer Reviews for Honeywell Home - Refurbished Excellent - THX321WF3003W/U T10+ Pro Smart Thermostat with RedLINK 3.0, No Sensor - White
Customer Rating
2
Disappointed
on June 6, 2025
Posted by: Bob North Carolina
from North Carolina
Not as good as the 15 year old honeywell thermostat it replaced. This model does not read the outdoor temp and humidity at my house or the humidity inside my house.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 10, 2025
Hi, thank you for taking the time to rate the T10 Pro Smart Thermostat. The indoor humidity reading is going to be located above in the indoor temperature reading, this will appear when the mode is set to auto, heat or cool when you touch the home screen.
Written by a customer while visiting resideo.com
Customer Rating
1
Not Impressed
on June 25, 2025
Posted by: jvanhengel
from Overland Park, ks
Just had a new Lennox HVAC system installed. They removed my Sensi smart thermostat that I could control from my laptop and cell phone and replaced it with this.
Honeywell was too lazy to build a web interface for it.
Honeywell was too lazy to build a web interface for it.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, June 26, 2025
Hi jvanhengel, thank you for your review of the T10+ Pro Smart Thermostat. We are sorry that you feel this way and highly appreciate your feedback.
Written by a customer while visiting resideo.com
Customer Rating
1
Useless to have sensors if one cant see the result
on July 2, 2025
Posted by: Anonymous
Will the App on my phone show me BOTH the temperature on the stat AND on the remote sensor? If not what good is the sensor?
Written by a customer while visiting resideo.com
Customer Rating
3
Should be better. Lacks basic features from Nest
on August 23, 2025
Posted by: Techywill
Breakdown of runtime is just a total for the day and does not include stage or time of when it ran. Does not seem to run efficiently with a heat pump, and will switch to higher stages when not necessary. Scheduled temperature changes of more than one degree too aggressively ramp up system instead of taking the necessary time to heat/cool, including the use of Aux heat when the outdoor temperature isn't cold enough to justify the use of Aux. There needs to be a setting to allow system to run longer at a lower stage and the outdoor temperature, indoor temperature, system, temperature difference, and "urgency" (max number of hours system will run prior to scheduled temperature) that would determine if stage 1, stage 2, or Aux is needed to get house to desired temperature by the desired time. Nest worked a lot better, and had a setting for meant for cost savings, balance, of max comfort while the T10+ Pro only seems to have a "comfort" mode.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com