Customer reviews from resideo.com
Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Average customer rating
2.4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
26
4 Stars
11
3 Stars
13
2 Stars
19
1 Star
65
25%of customers recommend this product.
(
27 out of
108)
Customer Reviews for Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Posted by: Johndoewifithern67
from Rehoboth
Frequency of use:Daily
Verified Purchase:Yes
Great wifi connection, easy to use, bit hard to understand what the battery is for since it's already powered and the instructions don't say anything.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Not Happy at All!
on January 2, 2021
Posted by: Argo48
from Fort Lauderdale, FL
Frequency of use:Daily
Gender:Male
The one star is just for the convenience of the WiFi. For the rest the old one this replaces was controlling the humidity and was working perfectly. This one "Smart Thermostat" TH8321 even if it reports the possibility to program the humidity control in the manual, the function do not even appear following the instructions. Impossible to contact Honeywell nor installaror can explain why this happens. Expensive junk!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Horrible product
on February 3, 2021
Posted by: Dicker
from Montreal Quebec
Frequency of use:Daily
Gender:Male
This product is not made for the North and colder temperatures, the thermometer in this thermostat is absolutely useless, give you the wrong temp 80% of the time, if you change
your temperature to say 68 degrees and its 66 degrees presently with in 30 sec of the change the thermometer will show 68, it's horrible product and it's not only one I had it changed and the new one does the same SO DON'T BUY THIS PRODUCT IT'S HORRIBLE
your temperature to say 68 degrees and its 66 degrees presently with in 30 sec of the change the thermometer will show 68, it's horrible product and it's not only one I had it changed and the new one does the same SO DON'T BUY THIS PRODUCT IT'S HORRIBLE
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Stopped Working.
on February 27, 2021
Posted by: Pam11
from Florida
Gender:Female
This thermostat stopped working after 9 months. Checked it one morning and the screen was blank. When the A/C technician removed it from the wall, it was very hot. The wiring and installation were all correct, so it was definitely this thermostat. Agree with other reviews that this is junk!!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: GAGAN
Verified Purchase:Yes
Could be better but works very well for my house and the connectivity with app is great.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
TH8321R VisionPRO8000 Thermostat does NOT work
on February 19, 2022
Posted by: TonyH
from Knoxville, TN
Frequency of use:Daily
Gender:Male
I bought a Honeywell thermostat that does not function properly. I schedule the hours and temperatures but the thermostat turns on the heat an hour to two too early. This is the 2nd thermostat - same problem as the 1st. Everything else works fine.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Way overpriced for what you get
on February 24, 2023
Posted by: Uncle Jimmy
from Doylestown OHIO
Frequency of use:Daily
Gender:Male
Local Heating company installed August 2022 and replaced current thermostat. Hard to read screen compared to my other thermostat. Does not control humidity only turns it on and off for when the heat mode is on which my other thermostat worked perfectly for humidity. Paid $$$$ to install this unit and I don't like it as much as my Honeywell color 9585 that I put in another building for $. Just keep humidifier hooked to separate humidistat its the same way the Vision Pro 8000 works.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, February 27, 2023
Hi Uncle Jimmy, we are sorry to hear about this and appreciate your feedback. The installer of your thermostat can configure the thermostat to control humidity when heat is on but also when having the thermostat set to off mode, they can help you verify that everything is working fine. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com
Customer Rating
3
Finally Connected After 10 Years With No Internet
on January 7, 2024
Posted by: Jack Meeker
from KY
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
After a few unsuccessful initial attempts to connect to our network we finally figured it out and successfully connected. We really like the ability to view what the system is doing (3 units) while we are away and it gives us a sense of relief to be able to change temps via internet. We still have not figured out how to delete a location that was entered incorrectly but we will eventually we hope.
I would recommend this to a friend!
Written by a customer while visiting resideo.com