Customer reviews from resideo.com
Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Average customer rating
2.4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
26
4 Stars
11
3 Stars
13
2 Stars
19
1 Star
65
25%of customers recommend this product.
(
27 out of
108)
Customer Reviews for Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Customer Rating
1
VisionPro 8000
on September 10, 2020
Posted by: Fennell
from Austin, Texas
Gender:Female
I bought this less than 5 years ago and paid a good amount, I had to return within a year and it is not working again and the company I bought it from will not take it back in February 2020. I really like the functionality of this but it sits in its box and do I toss or I hope Honeywell can help.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, please reach out to our Support Center link at the top of the page lists the ways you can get in touch so that we can get a better idea of what may be happening with the thermostat and the warranty. We look forward to hearing from you soon. -Jay
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Houston
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Said it was brand new, but it had been programmed already as a heat pump - began blowing hot air despite the cool being on - had to call a technician to reprogram.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The unit initialized just as it was supposed to. So far there have been no problems. it was easy to set up.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Used to work well
on March 13, 2022
Posted by: primercord
from Brighton Co
Frequency of use:Daily
Gender:Male
Decided not to connect to our wifi. I went through the steps to sign into the wifi signal and it says the password MUST be between 8-64 characters. Bad news, our wifi password is 6 characters, it wont sign in, gives and error message.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi, thanks for review. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Customer Rating
5
Waiting on hold….. recall option fail
on November 14, 2022
Posted by: CW..
from Whitestown iN
Frequency of use:Daily
Gender:Male
I need to register my thermostat I’ve been on hold for 1:20 so far…. Hire more people!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
It's a Honeywell and it works great
on June 22, 2021
Posted by: MyHvacWorksAgain412
from Pittsburgh
Frequency of use:Daily
Gender:Male
I recently had a problem with my heat pump (it quit working lol) turns out the google nest therm I was using for three years conked out and it blew a resistor on the control board of said heat pump. Didn't use my typical fix-it guy and called the pros. I called ALL the pros in the area-they all agree on two things. Google should stick to emails, and Honeywell is a household name for hvac for a reason. They really are that good.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
This is complete garbage
on December 16, 2020
Posted by: foo4123
Gender:Male
I have 2 of those got them changed before I move to my house.
2 years later one of them is unusable half of the screen stopped respondin
2 years later one of them is unusable half of the screen stopped respondin
Written by a customer while visiting resideo.com
Customer Rating
1
lose all privacy, period. Waste
on April 5, 2023
Posted by: sjs1
from Central Florida
Frequency of use:Daily
bought new with a new A/C system. Liked the old thermostat (same but non wifi capable) and decided to try the new wifi thing. Went to register and get on the app and decided not to as they wanted the A/C company to monitor the system, among many other onerous things etc.. obviously this was set up for others benefit not the users. Want the government to decide what temperature you can set at, then join up with this ridiculously non private wifi itneraction where eveyone is able to monitor your actions with the tstat. Wasted my money on this one.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, April 10, 2023
Hi sjs1, we are sorry to hear about this. You can decide not to enroll into an Energy Savings program with your utility. You can consult our Privacy Policy and EULA at the bottom of our MyTCC website: https://mytotalconnectcomfort.com/portal/ Visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.
Written by a customer while visiting resideo.com