Customer reviews from resideo.com
Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Average customer rating
2.4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
26
4 Stars
11
3 Stars
13
2 Stars
19
1 Star
65
25%of customers recommend this product.
(
27 out of
108)
Customer Reviews for Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Customer Rating
1
DEAD Wi-Fi
on February 19, 2025
Posted by: Bobby@22
from New Jersey
This thing will NOT hold a Wi-Fi connection. It won't even connect to any Wi-Fi anymore.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, February 24, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
5
8000 series
on April 15, 2025
Posted by: hotdog
just fuguring it out all good....had it 2 years just now hooking to internet
Written by a customer while visiting resideo.com
Customer Rating
2
Changed network issues
on May 10, 2025
Posted by: Lisa E
The thermostat worked well until we changed networks. It won't let me change the settings to the new network online or on the device. Not impressed.
Response from resideo.comBy Joey, Customer care, May 12, 2025
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Customer Rating
1
Not owner friendly
on May 25, 2025
Posted by: Sandy205
Replaced thermostat trying to register new one can’t get it done
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 28, 2025
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
1
Over-priced unit that lacks features
on May 29, 2025
Posted by: brumleveb
I do not recommend. This thermostat is double the price of a Sensi (Emerson) wifi thermostat that I bought more than 10 years ago that had 5 times the functionality. The installers like these and talk you into them, but they are in a time warp from 30 years ago.
I suspect that the other reviews that complain about the wifi connectivity are just not correctly connecting it to a 2.4GHz network. This device does seem to do that successfully.
I suspect that the other reviews that complain about the wifi connectivity are just not correctly connecting it to a 2.4GHz network. This device does seem to do that successfully.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 3, 2025
Hi, thank you for taking the time to rate the VisionPro 8000, we appreciate the feedback and will utilize your comments.
Written by a customer while visiting resideo.com
Customer Rating
1
Extremely limited WIFI capabilities.
on June 6, 2025
Posted by: Plastics Guy
I had no problem installing 10 of these thermostats and connecting it to the internet but the WiFi features are extremely limited to the point they are essentially useless. You can not adjust the program over wifi. You can not copy a program or schedule from one thermostat to another. You can't do much more than change the manual set point or turn the fan from Auto to On. There have to be better thermostats out there that give you some BMS functions. This stat gets a 0/10 from me on this capability. The functionality of this stat is what I would expect from a smart High School student just starting to get into progrmamming, not at all what I would expect from Honeywell.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 10, 2025
Hi, thank you for taking the time to rate the VisionPro 8000, we appreciate the feedback and will utilize your comments as we update our products.
Written by a customer while visiting resideo.com
Customer Rating
1
Terrible wifi
on June 11, 2025
Posted by: Anonymous
Wi Fi feature is a real pain in the butt. Won't stay connected despite strong signal. Spent over an hour fooling around with router settings, rebooting router and modem, rebooting stat, but no joy it won't stay online.
Says "not registered". What a piece of junk and frustrating to work with. Also the temperature setting is not very accurate. Other than that, it's great (sarcasm).
Says "not registered". What a piece of junk and frustrating to work with. Also the temperature setting is not very accurate. Other than that, it's great (sarcasm).
Response from resideo.comBy Joey, Customer care, June 17, 2025
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Posted by: The Lion
from Southern California
Verified Purchase:Yes
This thermostat is a couple steps up from my previous model. Handles more day / night scheduling and allows remote management via your phone or iPad. I’m still lacking some minor adjustments during the late afternoon and early morning but overall, I’m happy with this model. The adjustments I speak of would be nice to allow interface with voice. As of now, I make those adjustments manually via my iPad.
I would recommend this to a friend!
Written by a customer while visiting resideo.com