Customer reviews from resideo.com
Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Average customer rating
2.4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
26
4 Stars
11
3 Stars
13
2 Stars
19
1 Star
65
25%of customers recommend this product.
(
27 out of
108)
Customer Reviews for Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Customer Rating
1
Frustrated customer
on June 10, 2023
Posted by: Kennethcarguy
from Muncie, In.
Frequency of use:Daily
Gender:Male
Just like so many others have mentioned, My VisionPro 8000 won't stay connected to WIFI! I've deleted and reinstalled numerus times, and it's off again right now. Very frustrating!! Way too expensive a product to have these problems! Would never buy again.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, June 13, 2023
Hi Kenneth, we'd be happy to help get you connected so you can manage your thermostat remotely. You can find ways to get in touch by visiting our Support Center link at the top of the page.
Written by a customer while visiting resideo.com
Customer Rating
3
app
on June 29, 2023
Posted by: patk
from germantown wi
Frequency of use:Daily
Gender:Male
good product but the app and pc controls are very simplistic no ability to set a vacation schedule or temporary schedule from the app you can do it at the thermostat per their own documentation " Use the VisionPRO™ 8000 WiFi Programmable Thermostat to set a temperature schedule for any day of the week. Set the same schedule each day, adjust it on weekends, or customize it by the day. Use vacation and holiday scheduling to help save energy while you're away" why wouldn't the app have the same functionality we have 7 thermostats so vacation scheduling is an event ,walking around 120,000 square foot facility
Response from resideo.comBy Charlie, Support, July 31, 2023
Thank you for taking the time to give us your feedback on this product. If you ever need any assistance with our products, please feel free to reach out. Our Support Center link at the top of the page lists the ways you can get in touch.
Written by a customer while visiting resideo.com
Customer Rating
1
Will not stay connected
on August 6, 2023
Posted by: ESEMandu
from Hydro OK
Frequency of use:Daily
Gender:Male
This seems to be a feature of the line of thermostats. You can register and use the app one time before it disconnects. The thermostat is connected via wifi, but that displays continues to remind you to register.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
The worst thermostat I've ever had
on December 4, 2023
Posted by: Very disappointated
I didn't have a choice to get this thermostat The company that installed our AC said that it was the only one that would work with our AC unit which is ridiculous this thermostat continues to disconnect from the Wi-Fi and it sucks please fix this for as much as the thermostat is in price I expect better.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, tech support, December 5, 2023
Hi, we are sorry to hear about this. Please make sure that you have a 2.4 GHz only Wi-Fi network for the thermostat to keep a good Wi-Fi connection. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
4
ventilation
on February 20, 2024
Posted by: bobxzh
from montreal
ventilation is auto style. I want to know that how long the ventilation work for once an hour or two houres.
Response from resideo.comBy Joey, Customer care, February 23, 2024
Hi, thanks for the review, this would be a great feature for our platform, we appreciate the the feedback! -Joey
Written by a customer while visiting resideo.com
Posted by: Anonymous
from Spring Hill, Florida
Verified Purchase:Yes
I love that I can set the air conditioner on my phone! Great app!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Back lighting
on March 28, 2024
Posted by: Dark
from Tucson
The thermostat lighting is always bright. As a homeowner, how can I change it?
Written by a customer while visiting resideo.com
Posted by: Dakota 100
from Penna
Verified Purchase:Yes
Not sure why I was requested to comment here. I purchased my Honeywell WI-FI thermostats several years ago and they don't look like the picture. That being said I bought and installed them several years ago and love them. I have a cabin in the mountains of Pa and a home in the suburbs of Philadelphia. I am able to turn my temp up and down remotely depending on where I am planning to be. I can also keep an eye on my temp in each location making sure my heating, cooling systems are working.
I would recommend this to a friend!
Written by a customer while visiting resideo.com