Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm LTE - Silver - (2025)
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
93
4 Stars
18
3 Stars
13
2 Stars
4
1 Star
5
63%of customers recommend this product.
(
22 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm LTE - Silver - (2025)
Customer Rating
3
Inaccurate Heart Rate
on April 10, 2026
Posted by: WildcatLover
from Eugene OR
Expertise:Intermediate
I bought this watch because the product said it had the best heart rate monitor and I have AFIB so this was important... When I work out and use different exercise modes I get varied results. In stationary bike mode the heart rate seems to be fairly accurate, but in treadmill or weight machine mode it seems to double the heart rate. Today I was on the treadmill and the machine has a heart rate monitor on it and showed my heart rate at 78 bpm which it what it was... but the watch showed my heart rate at 156 bpm. This happens all of the time when I use the weight machines also. I will set the mode to weight machines and even before I start exercising the heart rate will start to climb to 130 before I have even done anything and will then go up to 160 or so after I start exercising. Don't tell me I am wearing the watch band to loose, or too tight. This works just fine when I am riding the stationary bike and shows correct results, but change to weight machine or treadmill and it seems to double my reading. If I didn't know what my pulse was, I would worry that I had gone into AFIB. I was hopeful when my watch did a system update that this problem might be fixed, but so far it stays alarmingly inaccurate and I cannot depend on the BP ready to how what my heart is actually doing.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 13, 2026
Greetings WildcatLover,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your candor allows us to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the heart rate tracking feature is not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Please take a moment to review, "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described. For your convenience, I have included some additional resources down below for your review. Please keep in mind that the Galaxy Watch8 has been designed for screening purposes, not diagnosis. Smartwatches are not substitutes for medical-grade devices and should not be relied upon solely for diagnosing or monitoring Afib, especially if symptoms exist. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your candor allows us to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the heart rate tracking feature is not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Please take a moment to review, "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described. For your convenience, I have included some additional resources down below for your review. Please keep in mind that the Galaxy Watch8 has been designed for screening purposes, not diagnosis. Smartwatches are not substitutes for medical-grade devices and should not be relied upon solely for diagnosing or monitoring Afib, especially if symptoms exist. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery
on March 27, 2026
Posted by: CAR24
from Oklahoma
Expertise:Intermediate
Coming from an S3 watch to the S8 im disappointed that the battery doesn't last 3 days when my S3 lasted 5 days... also tried to use my S3 on my new S26 phone and it couldn't connect 😕. Just don't be surprised..
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Greetings CAR24,
Thanks for sharing your sentiments with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your sentiments with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Very light and Comfortable and great face options
on March 10, 2026
Posted by: Eric
Expertise:Intermediate
Verified Purchase:Yes
Enjoying the new look and feel very happy with purchase
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy s8 sucks for charging and drains fast.
on March 7, 2026
Posted by: Jimmy
from WA
Expertise:Expert
Bad battery life without always on. and I can't charge with my s25.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, March 9, 2026
Greetings Jimmy,
Thanks for sharing your detailed feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your detailed feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Kayla
Verified Purchase:Yes
This watch has helped me to start my fitness journey it monitor my sleep pattern and has helped with my overall health
Written by a customer while visiting Samsung US
Customer Rating
4
My review
on February 22, 2026
Posted by: Mason
I love the Galaxy watch a lot I use it everyday but I find it challenging because the battery drains so quickly I have tried everything to do the durability is okay I dropped my watch accidentally on my concrete ramp in the lift to decent little dents in the titanium the watch band around the Buckle is ripped so it makes it challenging to put on and the watch bands are just so expensive the ergonomics are pretty good I just don't like how I don't get notifications like I should the interface is okay I just really feel like it's pointless to have the screen raised like it is because I crack my screen protector every time I put it on it doesn't even last a week because of the race screen
Written by a customer while visiting Samsung US
Customer Rating
3
Nice watch. Horrible Battery Life
on February 1, 2026
Posted by: Its okay
from Summerville,SC
Expertise:Intermediate
It's an okay watch. I purchased it to stay within the Samsung ecosystem and was hoping for smooth integration with my phone. Everything works fine: nice gesture controls, good screen color and brightness, and awesome features.
However, the biggest problem is battery life. I am averaging a day and a half, and this is with some features turned off. I assumed battery life would have improved over previous generations, but it's actually worse. I have had other smartwatches with similar feature sets that could last nearly two weeks. Disappointing battery life for a modern device.
However, the biggest problem is battery life. I am averaging a day and a half, and this is with some features turned off. I assumed battery life would have improved over previous generations, but it's actually worse. I have had other smartwatches with similar feature sets that could last nearly two weeks. Disappointing battery life for a modern device.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, February 2, 2026
Hi there Its okay,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. We're always open to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. We're always open to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Scott
from Omaha NE
Expertise:Expert
Verified Purchase:Yes
Main reason I bought this watch was to be able to use the health feature to measure my blood pressure which isn't enabled in the United States so it's worthless to me. Thanks for charging me for sensors I can't use. Worthless product if it doesn't have functions you advertise.
Features
1
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, January 20, 2026
Hi there Scott,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We understand how frustrating it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch8 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. The Galaxy Watch 8 brings Galaxy AI features to your wrist, including the Google Gemini assistant for voice commands, enhanced personalized coaching, advanced health tracking like Vascular Load and Antioxidant Index, and an AI-powered Energy Score, all within the new One UI 8 Watch, making fitness, health, and daily tasks more intuitive and customized. For your convenience, I have included a few resources that you can review at your leisure. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We understand how frustrating it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch8 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. The Galaxy Watch 8 brings Galaxy AI features to your wrist, including the Google Gemini assistant for voice commands, enhanced personalized coaching, advanced health tracking like Vascular Load and Antioxidant Index, and an AI-powered Energy Score, all within the new One UI 8 Watch, making fitness, health, and daily tasks more intuitive and customized. For your convenience, I have included a few resources that you can review at your leisure. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US