Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm LTE - Silver - (2025)
Average customer rating
4.4 out of 5
4.4
(133 Reviews)
Open Ratings Snapshot
Rating breakdown 133 reviews
5 Stars
93
4 Stars
18
3 Stars
13
2 Stars
4
1 Star
5
63%of customers recommend this product. 
(
22 out of 35
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Aluminum Smartwatch 44mm LTE - Silver - (2025)
Customer Rating
1 out of 5
1
BATTERY IS NOT WORTH THE OVER $400.00 I SPENT
on August 16, 2026
Posted by: DISAPPOINTED
I'M DOING THIS REVIEW IN CAPS TOO HOPEFULLY PREVENT OTHERS FROM BUYING ANN OVER PRICED WATCH ONLY TO GET A WATCH 8 BATTERY TO NOT LAST LONG.
Extremely Disappointed With Galaxy Watch8 Battery Life
I have owned my Samsung Galaxy Watch8 for about one year, which has given me plenty of time to use it regularly and give it a more than fair evaluation. Unfortunately, my experience with the battery life has been extremely disappointing.
I purchased this watch for over $400, and based on my personal experience, I do not believe the battery performance comes close to what I would expect from a smartwatch in this price range.
I primarily use the watch while working. One of my main uses is simply running a timer so that I can keep track of required checks throughout my shift. As I am writing this review, my watch is already down to 67% battery after less than eight hours of use.
I have even taken the watch to my cellular provider for help reducing battery consumption. At their recommendation, an AI-related feature used for asking questions was disabled because I was advised that it could contribute to battery drain. I have therefore had to give up functionality that I paid for simply to try to conserve enough battery to make it through my work period.
That is what frustrates me most. I should not have to substantially limit the features of a smartwatch costing more than $400 just to conserve its battery.
After approximately a year of regular use, I believe I have given this watch more than enough time for a fair evaluation. My experience with the Galaxy Watch8 battery life has been terrible, terrible, terrible. For what I paid, I expected considerably better.
This review reflects my own experience with my particular Galaxy Watch8 and my personal opinion of its value and battery performance. Based on that experience, I would not purchase this watch again, and I cannot recommend it to someone who needs dependable battery life throughout a work shift.
Response from Samsung USBy R&R Team, August 17, 2026
Howdy DISAPPOINTED,
Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. Your constructive insights allow us to remain innovative while improving our product line to align with the needs of our customers. As you know, Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Functionality is good. The coating not so much
on June 26, 2026
Posted by: LeiWatch8
from CA
Expertise:Expert
I've only had this watch since Oct3, 2025. I wear it daily to track workouts (swim, walk, bike) and at night to track sleep.
I noticed the silver coating on the underside of the watch is starting to peel off. I called Samsung since it's still under warranty. They tried telling me it's not a. Mfg defect and it's just probably acid in my skin.
This is my 4th samsung watch. I get a new one every 2yrs.. I've used them consistently for the same activities. This is the 1st one that does this, and it's my skins fault?!? Did my skin all of a sudden take on some new attribute that I'm unaware of?!?
The agent actually told me that I should get a medical checkup to see if there's something wrong with me. Not only is that offensive, it's just wrong. I barely sweat, I'm healthy, and I'm very ocd about my electronics. There are zero scratches, chips, or damage on this watch, other than the part that only touches my skin, yet they're saying this is my fault.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 29, 2026
Howdy LeiWatch8,
Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. Your constructive insights allow us to remain innovative while improving our product line to align with the needs of our customers. As you know, Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Make sure to clean and adjust your watch for a more comfortable fit. Please take a moment to review the resources shared below to help keep your device in its pristine condition. If you would like any further assistance after checking out the resources shared below, please feel free to reach out to Samsung Support at your leisure. Thanks for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality
on June 10, 2026
Posted by: Emmanuel Gbedemakou
from Fort worth
Expertise:Intermediate
Verified Purchase:Yes
Very nice watch ,excellent quality and an excellent battery for my daily routine
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hello Emmanuel,
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. It's great to hear how much you've been enjoying the performance and functionality of your new Galaxy Watch8. Your kind words inspire us to provide the most innovative products on the market that suit your various needs. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on May 29, 2026
Posted by: KM US
from Dallas
Expertise:Expert
Verified Purchase:Yes
Speedier and display is more clesr. Easier band attachment than watch 4. So far loving it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Watch!
on May 18, 2026
Posted by: Gary
from Baltimore, MD
Verified Purchase:Yes
The Samsung Galaxy Watch8 LTE 44mm is more than I anticipated. This is a very sleek, high-end, high-performance smart watch for the money. Highly recommended!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok Watch
on May 14, 2026
Posted by: DKirby
from Denver, CO
Expertise:Intermediate
Upgraded from the Watch4. The Watch8 is alright but the battery constantly dies and always disconnects from my phone. The gestures and wrist vibrations do not work properly when I have notifications. My battery life lasts about half a day.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 15, 2026
Hey there DKirby,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance after checking out the resources linked below by reaching out to Samsung Support. Thanks for being an integral part of the Galaxy ecosystem!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Samsung smart watch does not turn on when using waking-up gestures
https://www.samsung.com/us/support/troubleshooting/TSG01003202/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ultimate Regret
on April 27, 2026
Posted by: AyoMeish
from Aiken, SC
Expertise:Expert
Galaxy watch 8 is the ULTIMATE disappointment. I really really wish I would have kept my 5. This thing is the biggest disaster I've ever owned from Samsung. The battery needs charging every day whether certain functions are disabled or not. Connectivity to my phone (26Ultra) is trash as well. I am as loyal to them as the "fruit family" is loyal to their brand is but this watch is saddening & sickening. Samsung; somebody, anybody, PLEASE do better or send back my Galaxy Watch 5 😞😩😢😭😭😭
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 27, 2026
Howdy AyoMeish,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please feel free to let us know if you have any questions or if you would like any further assistance after checking out the resources linked below by reaching out to Samsung Support. Thanks for choosing to be an integral part of the Samsung community!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice watch
on April 13, 2026
Posted by: Jermaine
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Nice watch with poor vibrations alerts for calls and texts in coming.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 1-8 of 133 results 
1 2 3 4 5 ... 17 >>