Customer reviews from bosch-home.com
Bosch - Linea 500 Series 21.7 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless steel
Average customer rating
2.1
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
2
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
11
18%of customers recommend this product.
(
3 out of
17)
Customer Reviews for Bosch - Linea 500 Series 21.7 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless steel
Customer Rating
1
extremely poor reliability - do not buy
on April 25, 2016
Posted by: georgette
[This review was collected as part of a promotion.] Have owned this less than 6 years and for the 2nd time in the past year, the fridge and freezer have stopped working, same problem. The first time, the part was covered under warranty as it was less than 5 years but not this time. BUYER BEWARE. Also, the shelves are poor quality and most of them have broken/cracked/chipped over time or the trim has come off them and they won't hold any appreciable weight.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Very Poor Reliability
on April 7, 2016
Posted by: columbiapb
[This review was collected as part of a promotion.] Control panel stopped working with 6 months. Replaced. Ice-maker quit working after 1 year. Appears to work temporarily if I completely defrost fridge. An appliance dealer warned me against purchasing Bosch because of reliability issues. Should have listened. Have steered several remodels of friends away from Bosch.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Sorry. We love our Bosch oven and dishwasher....
on January 26, 2016
Posted by: Shaun
[This review was collected as part of a promotion.] But our B22CS80SNS Refrigerator has several design issues and 18 months into ownership has lost the ability the refrigerate and freeze. And...Very standard containers simply do not fit. It as if the BCS line was designed for consumers somewhere else. The door shelves are very bulky and have very large clearances from the interior of the cabinet. So they hold little and leave allot of dead air inside the Refer. The drawers and shelves are made of very brittle plastic with ill fitting even more brittle grey trim. Several pieces have cracked and I glued some of the trim to the shelves so it would stay put. The lower drawers on both doors are useless. The ice maker on the cube setting spits out a half dozen cubes in a fraction of a second. A ring of LED's illuminates a spot where you would think drinking water would come out. But No. It spits out onto the floor from a spot in front of the LED ring. Ha Ha? The covers over the produce drawers are ill fitting. On the pus side it is attractive, Bosch matches the stainless grain on their appliances well, And It is reasonably
quiet. And the really bad news? It has gradually stopped working. Hopefully I can find a fix. Do not buy this model if it is still for sale. Sorry Bosch.
quiet. And the really bad news? It has gradually stopped working. Hopefully I can find a fix. Do not buy this model if it is still for sale. Sorry Bosch.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
VERY POOR PRODUCT
on October 23, 2015
Posted by: Halter
Purchased this fridge to have all Bosch kitchen appliances, 3 1/2 yrs ago.
Cons: poor lighting; fridge interior door shelves fall off and have had to replace 3x due to flimsiest hangars I have ever seen -1 currently held together with duct tape; finish wore off quickly on aluminum edges on interior glass shelves; flimsy clear plastic interior door shelves that show any scratch; bottom crispers have limited capacity and difficult to remove and reinstall for cleaning; difficult to move the fridge as not on castors; exterior finish scratches and dents very easily; exterior controls above water/ice dispenser not user friendly.
Pros: Working.
Definitely not recommended especially as this is a high priced item.
Cons: poor lighting; fridge interior door shelves fall off and have had to replace 3x due to flimsiest hangars I have ever seen -1 currently held together with duct tape; finish wore off quickly on aluminum edges on interior glass shelves; flimsy clear plastic interior door shelves that show any scratch; bottom crispers have limited capacity and difficult to remove and reinstall for cleaning; difficult to move the fridge as not on castors; exterior finish scratches and dents very easily; exterior controls above water/ice dispenser not user friendly.
Pros: Working.
Definitely not recommended especially as this is a high priced item.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Holding our breath
on September 26, 2015
Posted by: SMALSA
[This review was collected as part of a promotion.] We updated our kitchen in fall of 2013 will all Bosch appliances. They look great. The refrigerator was the first to disappoint. The internal capacity is limited with some tight spaces at the top inside and bottom door and crisper, probably due to being cabinet depth. Glad we had a space to keep our old refrigerator! The ice maker is the primary concern. We totally avoid the ice crusher feature as it clogs up. We have found a "fix" for the failure of the ice-maker shut-off feature which rarely works; it overfills and the little bar does not raise up. We have to place a folded towel under the bar when we know it is full, and remove it when it is time to again make more ice. We followed the directions to the tee for a vacation stop, including turning off the water line more than 8 hours before putting the unit "on vacation." When we returned there was solid ice throughout the freezer that must have formed from water expanding into the freezer from the water line. Per installation instructions, we had a water cut off placed behind the unit; however the unit is too heavy to pull out to turn off the water (and the tile floor too vulnerable). We had the plumber put in another cut-off under the kitchen in the basement so we could get to it without having to move the refrigerator; this made the length of line from the cut-off to the refrigerator about 4 feet longer. In any case, we are holding our breath, waiting for our constant vigilance to wane and the unit to break. We read that others have had similar problems with the ice maker feature. We are getting along with it and hope it holds up as the refrigerator does work well.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Surprisingly spacious!
on June 15, 2015
Posted by: MDW54
[This review was collected as part of a promotion.] Purchased a month ago and am very happy with how spacious it is. Fruits and vegetables stay fresh longer than previous refrigerator. Only negative is that it's difficult to open the very bottom drawer unless the door is absolutely all the way open. Just a matter of getting used to that. Sleek, really great look.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Almost perfect
on April 10, 2015
Posted by: frazerhodge
We bought the fridge to match our Bosch range and Bosch dishwasher. There is one annoyance and one problem. The problem is that the water line freezes if you lower the freezer temp. to -18 C. You have to leave at -16 C. The produce drawer requires you to fully open the door. Annoying.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
I actually like this fridge, but...
on March 27, 2015
Posted by: ksned
[This review was collected as part of a promotion.] We've had this fridge for a few years now (purchased in 2012). I have to say I do love the freezer drawer and the freezer itself keeps a very consistent temp that's less likely to freezer burn food. Generally I'd give it a 4 if it weren't for the repairs... One ice maker unit was replaced under warranty and when the LED lights in the ice dispenser went out, the whole front control unit need to be replaced. Granted, the replacement was an improved version of what we had, but it was disappointing to pay for it. Have had no problem at all with the shelves - they are sturdy and adjustable. We put heavy items on there as well.
Bosch service was very prompt and professional, but unless the company improves the quality of the parts, I would hesitate buying another fridge. Our Bosch dishwasher has been fine.
Bosch service was very prompt and professional, but unless the company improves the quality of the parts, I would hesitate buying another fridge. Our Bosch dishwasher has been fine.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com