This is a fantastic machine for garment sewing and crafts. The stitch quality is good, and the machine is very easy to use. I sew a lot of doll clothes, and it is fantastic for that purpose. It sews knits fabulously.
I do not use this machine for anything heavier than medium weight fabric.
I received this machine 3 weeks ago, although I was concerned with the lack of outer shipping box it arrived in good condition. I was considering the QS9960 but the touchscreen sold me on the QS9985. I had been using a Commercial Grade Singer, and moving from that to the QS9985 is like going from a Kia Rio to a Cadillac Escalade! So far it is smooth and quiet. The stitches are even and uniform, the thread cutter and needle threader work when the machine is threaded correctly, not so much when it is not.
So far I have made a few masks, a pair of jeans, a couple of t-shirts without any issues. It reminds me of when my Singer Touchtronic 2000 was new, except quieter. I hope this is the last sewing machine I will own. I haven't been so excited to sew in years.
The only thing I could do without is the pink face plates, and for the price and quality of the machine, it should have come with a case, not a plastic dust cover.
After looking at this machine for 2 years, my 30 plus year old Singer stopped working requiring me to find a replacement.
I do a lot of charity sewing and some for the Grandkids. I love the idea of being able to cut the threads without ever picking up my scissors. The ease of replacing the bobbin and the needle threader. Have been trying out all the presser feet and seeing what I have been missing. I have already talked this machine up to anyone who asked/ didn't ask.
The only issues are the ones I created.
I would recommend this to a friend!
Response from singer.comBy Grace, Customer Care, August 15, 2020
Wow, you do such beautiful work! Thank you for sharing these awesome pictures, including the one of your precious granddaughter. :-) Enjoy your Singer 9985 and leave more pictures when you can. Happy sewing!
I got a 9985 so I could retire my 1960's era straight stitch only machine. I am extremely impressed with the 9985's touch screen and embroidery style stitches. The overlocking stitches are a big improvement over my prior machine. I originally planned on getting a 9960 with the buttons, but they were out of stock due to COVID. I'm glad I went for the 9985 upgrade. My family's COVID masks look great. Our holiday costumes and home decor will get a big step up.
If you’re not to familiar with newer machines, it can be a little challenging at time. The end results are worth it in the end. I would have given it 5 stars if the manual had a bit more info on working some things and or if you could find more online and video references for this particular machine. They have more info on other models but I’m still happy with my purchase.
Brand new machine did not work. Sent back to singer
No, I would not recommend this to a friend.
Response from singer.comBy Grace, Customer Care, August 4, 2020
We are sad to hear that you didn’t have the best experience with your recent purchase of the Quantum Stylist 9985. Your satisfaction is what we strive for, and we'd love to hear your feedback and suggestions for this machine. Please reach out at your conveniece at https://www.singer.com/Contact-Us to help us understand how we can better serve you in the future.