Customer reviews from Moiswell
Moiswell - 70 Pints Energy Star Certified Commercial Dehumidifier with Drain Hose for Crawlspace - White & Black
Average customer rating
4.6
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
12
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Moiswell - 70 Pints Energy Star Certified Commercial Dehumidifier with Drain Hose for Crawlspace - White & Black
Customer Rating
5
What a Difference
on July 15, 2026
Posted by: Jeremy
I've been using this dehumidifier in my crawl space for a couple of days, and the humidity has already dropped noticeably. It seems to handle the moisture well and keeps the humidity at a much more comfortable level. It's been a good fit for the space.
Written by a customer while visiting Moiswell
Customer Rating
2
Not sure if I’m doing it right, but disappointed i
on July 10, 2026
Posted by: Dean
Verified Purchase:Yes
Maybe I’m not doing something right but it doesn’t take the humidity out. I still use my two regular dehumidifiers and I thought I wouldn’t need them because this was commercial grade.
Response from MoiswellBy Moiswell, Customer Service Team, July 14, 2026
Dear Customer,
Thank you for your honest feedback. We are truly sorry to hear that your dehumidifier isn’t removing water properly, and we sincerely want to make this right for you.
We actually have a helpful troubleshooting guide that makes it very quick and simple to test the issue with the dehumidification system. If you are open to letting us assist you, please feel free to reach out to our dedicated support team directly at service@moiswell.com. Once we receive your message, our team will follow up on your case right away to ensure you are fully taken care of.
Please rest assured that if there is indeed a quality issue, we will gladly offer a full replacement under our 2-year comprehensive warranty.
Thank you in advance for your patience and for giving us the opportunity to help!
Warmest regards,
Moiswell Customer Support
Thank you for your honest feedback. We are truly sorry to hear that your dehumidifier isn’t removing water properly, and we sincerely want to make this right for you.
We actually have a helpful troubleshooting guide that makes it very quick and simple to test the issue with the dehumidification system. If you are open to letting us assist you, please feel free to reach out to our dedicated support team directly at service@moiswell.com. Once we receive your message, our team will follow up on your case right away to ensure you are fully taken care of.
Please rest assured that if there is indeed a quality issue, we will gladly offer a full replacement under our 2-year comprehensive warranty.
Thank you in advance for your patience and for giving us the opportunity to help!
Warmest regards,
Moiswell Customer Support
Written by a customer while visiting Moiswell
Posted by: Joe H
Gender:Male
Verified Purchase:Yes
A very good/beefy dehumidifier. When I say beefy that is a positive; it sucks the humidity out of our basement. This thing works very well. My only slightly negative comment, is it’s a little loud. But that goes with how well it works.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Posted by: CSSM
Verified Purchase:Yes
Product was purchased on recommendation of my
pest control and crawlspace vapor barrier professional. He installed as a preventive/upgrade. Dehumidifier works as described and no issues. Gives peace of mind to homeowners.
pest control and crawlspace vapor barrier professional. He installed as a preventive/upgrade. Dehumidifier works as described and no issues. Gives peace of mind to homeowners.
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Customer Rating
5
Big improvement
on June 25, 2026
Posted by: Mark Musto
We've had a smaller dehumidifier downstairs for years, but it seemed like it was always running. Decided to try this one and I've been impressed with it so far. It brings the humidity down pretty quickly and keeps the basement much more comfortable. Setup took maybe a few minutes. Connected the hose, set the humidity, and haven't had to mess with it much since.
Written by a customer while visiting Moiswell
Posted by: Mike52
Gender:Male
Verified Purchase:Yes
I have this unit around 4 months, great features and performance ,
Love the no bucket, drain strait out
Love the no bucket, drain strait out
I would recommend this to a friend!
Written by a customer while visiting Moiswell
Customer Rating
5
Works Better Than I Expected
on June 14, 2026
Posted by: Sam Wiedeman
I got this for a storage room that had that damp, stuffy feeling all the time. After using the dehumidifier, the room feels noticeably drier and more comfortable. I was surprised by how much moisture it was able to remove. Setup didn't take long and the controls are very simple. I also like using the drain hose so the water can drain continuously. Very satisfied with it so far.
Written by a customer while visiting Moiswell
Customer Rating
3
Works Well, but a Little Noisy
on June 8, 2026
Posted by: Anonymous
The unit was simple to set up and does a good job removing moisture. It's fairly compact and has been able to keep the humidity under control. My only complaint is that it's a little louder than I expected, especially when running for longer periods. It works well overall, but the noise could be improved.
Written by a customer while visiting Moiswell