Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Pro 11" Gen 4-1 iPad Air 10.9" Gen 5-4 iPad Air 11" M4-M2 - Black
Average customer rating
4.1
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
297
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
80 out of
101)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Pro 11" Gen 4-1 iPad Air 10.9" Gen 5-4 iPad Air 11" M4-M2 - Black
Posted by: Mikei16
from Upstate NY
Gender:Male
Verified Purchase:Yes
Its great, worth the money. Tried to register it several times to no avail.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: JD Arizona
from Arizona
Gender:Male
Verified Purchase:Yes
This is my third Zagg tough book and my wife is on her second one.
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
5
This is my second Rugged Book Apple iPad 10.9(Gen)
on April 14, 2026
Posted by: Anonymous
from Southeast Texas
Gender:Female
Verified Purchase:Yes
I love Rugged. It is sturdy, durable and dependable.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: J-Money
from Kentucky
Gender:Male
Verified Purchase:Yes
Heavy duty case and nice keyboard. The hinge is nice and works really well. I prefer it over the kickstand keyboards. I wish it had a trackpad and I hope it last a long time but I like it so far.
Written by a customer while visiting zagg
Customer Rating
5
Solid, Very Functional Case fo r iPad Air 11" M4
on May 23, 2026
Posted by: Novarichw
from Philadelphia, PA
Gender:Male
Verified Purchase:Yes
I'm a fan of rubbery cases, it seems like more iPad and iPhone cases are available with a plastic feel. I like the grippiness of a rubber case. It feels protective and allows you to maintain a good grip. After purchasing the case, I was surprised not to find a track-pad which I hadn't noticed wasn't part of the unit when I purchased it. With that said, when I had past iPad cases with track-pads, I still found myself touching the screen often to access apps so it isn't a big deal not to have one. Additionally the absence of the track-pad provides more real estate for the keyboard to be a little larger which is important for a keyboard designed for an 11" iPad. The iPad dismounts easily which is convenient. I haven't used it that much since I now have a MacBook NEO but my early impressions are that this is an excellent case at a very nice savings over Apple's Magic Keyboard. The Zagg case provides more protection than the Magic Keyboard. I recommend it!
No, I would not recommend this to a friend.
Written by a customer while visiting zagg
Posted by: Thomas V
from Minneapolis MN
Gender:Male
Verified Purchase:Yes
Very nice sturdy keyboard case. Really like the backlit keyboard and how I can detach the ipad from the keyboard easily!
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Shannon C
from Lake City, Florida
Gender:Female
Verified Purchase:Yes
Totally Rugged Case/keyboard with easy detachable screen
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Anonymous
Verified Purchase:Yes
I love my rugged book…I have had two others similar but this one is really tough and know it will protect my iPad should I drop it. Thanks Zagg for a great product!
Written by a customer while visiting zagg