Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1
(461 Reviews)
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
74 out of
94)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Posted by: D. Ross
from Poplar Bluff, MO
Gender:Male
Verified Purchase:Yes
Excellent product; we have been using Zagg products on our ambulances for years. They stand up to significant abuse in the field and are a solid design.
No, I would not recommend this to a friend.
Written by a customer while visiting zagg
Posted by: Dobbie Girl 4
from Oregon
Gender:Female
Verified Purchase:Yes
I have used this keyboard for the last couple of IPads that I have owned and I LOVE them!! They last and are very rugged and durable!! Worth the money!!
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: TerBear
from California
Gender:Female
Verified Purchase:Yes
This is my second Zagg Rugged Book, and they are the best! They are a bit heavy but it’s meant to be that way. I find it hard to separate the ipad from the keyboard, but don’t think I’ll be doing that much anyway. The keys don’t loose their silkscreen which is great because sometime I need to look at the keyboard to see where things are. And, very happy they added the backlight for the keys!
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Freelancer
from Gainesville, FL
Gender:Female
Verified Purchase:Yes
Love this new Rugged Book keyboard/case! Bought it to replace my last one, which I had 8 years and used for about 3 hours/day before the space bar started acting up. This new one is even sturdier. I love ZAGG products - very well-made and built to last, and they stand behind their product. I’m very happy with everything I’ve purchased from them.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Elizabeth Wilson
from Canton, Ohio
Gender:Female
Verified Purchase:Yes
This is my third rugged book which shows how much I like it. The keyboard is like having a laptop or computer keyboard … so very comfortable to use. It’s also a great protection to your IPad if you drop it as it’s strong and sturdy.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Bikeshop
from Baltimore Maryland
Gender:Male
Verified Purchase:Yes
Bought this for my grandson (17) who has the iPad Air 5th gen (m1). He said it was perfect ! And yes he would buy it even if he had to pay for it himself !
Written by a customer while visiting zagg
Posted by: Linda E.
from Maryland
Gender:Female
Verified Purchase:Yes
I’ve been using this keyboard for a number of years. Typically the hinge is what causes me to need a new keyboard, but I feel like the benefits far outweigh the negatives. I use it a good bit, so plastic wears out over time!
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
5
Best rugged case for EMS/emergency service use.
on June 24, 2025
Posted by: Adam Bu
from Ontario, Canada
Gender:Male
Verified Purchase:Yes
Amazing product for EMS Use! We have a number of these for our iPad Airs that get used daily for EMS as our primary means of completing patient care reports. This product is fairly priced and works very well, while keeping our iPads well protected. Highly recommended.
My only wish is that the iPad battery would trickle charge the keyboard.
I would recommend this to a friend!
Written by a customer while visiting zagg