Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1
(461 Reviews)
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
74 out of
94)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Posted by: CR not happy
Verified Purchase:Yes
It is very difficult to Adjust the angle of the screen. It is very easy to detach. In fact it detaches when you try to adjust it, even though you don’t want it to. It’s made of hard plastic that may very well protect it but still feels very cheap. I would love to return it, but my guess is with the cost of postage, I won’t get much of a refund.
No, I would not recommend this to a friend.
Response from zaggBy ZAGG, February 18, 2025
We appreciate your feedback, as we are always trying to improve our products. We hope you'll give us another try!
Written by a customer while visiting zagg
Posted by: Mad sent it back
from Wyoming
Gender:Male
Verified Purchase:Yes
Don’t buy it for a new iPad it fits only older generations
No, I would not recommend this to a friend.
Response from zaggBy ZAGG, February 19, 2025
We appreciate your feedback, as we are always trying to improve our experience for customers. If you ever need assistance choosing the best product for your device please give our customer care team a call at 800-700-9244.
Written by a customer while visiting zagg
Posted by: JTJJTJ
Gender:Female
Verified Purchase:Yes
Overall pretty good. Tough (certainly protective), good keyboard. Biggest drawback is that the space for finger ID is too small to do a fingerprint completely, so it doesn’t work. Also a little bit on the too heavy side.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Cunninghope
from Beaufort sc
Gender:Female
Verified Purchase:Yes
Love the keyboard. Easy detachment when not needed. Stays in position( my last case collapsed after some use)
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Samuel S
from Boston
Gender:Male
Verified Purchase:Yes
Excellent product. The hinge is much improved from prior versions.
Written by a customer while visiting zagg
Posted by: Dave T
from Jersey
Gender:Male
Verified Purchase:Yes
Perfect fit for my IPad. Pro. Keys light up, no hesitation in the typing. Easy to open and close
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: AnneFRA
from Iowa
Gender:Female
Verified Purchase:Yes
This is my second Rugged Book. My last one traveled with me for five years before the back spring broke. I consider the Rugged Book an essential part of my iPAD ecosystem.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: PT Paul
from BRADENTON, FL
Gender:Male
Verified Purchase:Yes
This thing is awesome. Feels like a laptop, very durable, but quite easy to remove and use like an iPad. The other magnetic ones on the market either didn’t protect the iPad enough or weren’t stable enough as they needed to be on a flat level surface, which I rarely have during my work in patient care. I tried a few brands and the zagg keyboard is also really nice to touch and use.
I would recommend this to a friend!
Written by a customer while visiting zagg