Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1 out of 5
4.1
(461 Reviews)
Open Ratings Snapshot
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product. 
(
74 out of 94
)
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Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Customer Rating
5 out of 5
5
Rugged - Best Keyboard on the Market
on January 4, 2025
Posted by: RoseKZ
from Sonoma County. California
Gender:Female
Verified Purchase:Yes
Over the years, I have purchased different Zagg keyboards for my different iPads. I like the Rugged Book the best because: 1) it provides the most protection, 2) the keyboard is the most veratile (you can put the iPad screen at whatever angle you chose and stays in place), 3) has backlit keys, 4) has the feel and sound of a desktop computer keyboard, and 5) is a great price. I would like to see the backlighting of the keys a little bit brighter and an on/off button to turn them on. I think the backlights were brighter on a Rugged Book I had years ago - at least that’s what I remember. These are just improvements on an already superior product. The Rugged is better than any other keyboard out there.
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
2 out of 5
2
Rugged, stout feeling, but not easy to use.
on December 24, 2024
Posted by: Lyzzzz
Verified Purchase:Yes
Out of the box, feels sturdy, sturdy enough for teen use. Removing the iPad part from the keys is difficult as well as attaching it back on. The latches when opening and closing are very stiff. Those three things right there are ease of use issues, make it a 2 star for me.
Response from zaggBy ZAGGDecember 26, 2024
We appreciate your feedback, as we are always trying to improve our products.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Great product!
on December 25, 2024
Posted by: ICBONES
from Roanoke Rapids, NC
Gender:Male
Verified Purchase:Yes
Works great with my iPad Pro 11 inch 4th gen. Paired easily. I like the backlit keys and they feel of good quality.
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Very satisfied
on December 29, 2024
Posted by: Bert Macklin
from Rocky mountains
Gender:Male
Verified Purchase:Yes
This is my 3rd Zagg keyboard and cover and they have all been excellent. The battery last for months without recharging, keyboard is comfortable and much more convenient for me on flights to take my ipad and this cover-keyboard than my laptop. I haven’t tried dropping it, so someone else will have report in on that one.
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
4 out of 5
4
Great but Heavy!
on January 4, 2025
Posted by: RSM69!
Gender:Male
Verified Purchase:Yes
Excellent product although too heavy! That’s fine if used as a desk-top, but I carry mine around in a back pack with my school supplies.
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
4 out of 5
4
Generally very good and great protection
on January 5, 2025
Posted by: JohnRB
from NYS
Verified Purchase:Yes
This functions very well, but the keyboard could have a softer touch and be quieter. The unit is quite heavy, but the protection for my ipad is great! Hopefully the joint between the keyboard and the ipad cover will be more durable than my last one!!
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
It Does Not Get Much Better Than This
on January 5, 2025
Posted by: Richard Minker
from Fort Worth, Texas
Gender:Male
Verified Purchase:Yes
Recently as the owner of an Apple iPad Air 2 with a Zagg Keyboard which I very much liked, I purchased an Apple 10th Gen iPad and again I purchased a ZAGG keyboard for it. As much as I like the previous keyboard, the current one is like night and day, as to the “Feel” of the keyboard and its responsiveness. One will never go wrong in attaching ones iPad to this quality product.
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Birthday Gift
on January 10, 2025
Posted by: Team B.
Gender:Female
Verified Purchase:Yes
My husband LOVES IT! Quality keys & case. Excellent rugged protection and not too heavy. Feels great in your hands when detached from the keyboard too.
I would recommend this to a friend!
Written by a customer while visiting zagg
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