Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1
(461 Reviews)
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
74 out of
94)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Posted by: Wesley
Verified Purchase:Yes
I loved the design but ordered the wrong one and needed the iPad Pro 11” m4 that you have not released yet!
Written by a customer while visiting zagg
Posted by: J Frink
from Georgia
Gender:Male
Verified Purchase:Yes
This is my third IPAD, and my third rugged book. It is a little bulky, but I purchased it to PROTECT my expensive purchase. I also love the keyboard, it is very responsive and the backlighting makes it easy to use in dark settings.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: SteveK
from Clarksville Ohio
Gender:Male
Verified Purchase:Yes
I love to product but just today I dropped the iPad in the case and cracked the screen on the device. iPad was purchased same time as The Rugged Book. I’m not blaming anyone but myself but it would have been nice if it would have protected the iPad. I love the functionality of the case and key board. You guys hit a home run in that department. I definitely would recommend to anyone who needs a keyboard but would also recommend not to drop their investment as well.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Derby downs
from Sd
Gender:Male
Verified Purchase:Yes
Half the keys do not work. Do not buy. Product is junk
No, I would not recommend this to a friend.
Written by a customer while visiting zagg
Posted by: SusanOS
from Terre Haute, IN
Gender:Female
Verified Purchase:Yes
I owned a Zagg cover/keyboard with my iPad mini, and loved it. The new cover/keyboard is exactly what I wanted for the larger iPad, solid and secure.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Ed S. Manchester CT
Gender:Male
Verified Purchase:Yes
Very surprised at the poor hinge on this product. The hinge is so tight that when you go to close the Rugged Book, my Ipad actually comes out of the hinge assembly. I bought a previous Rugged Book some years ago for an earlier version IPad and was great. This product is unusable.
Response from zaggBy ZAGG, September 30, 2024
We are sorry to hear you have experienced an issue with your keyboard. We want to make this right for you. Please contact our customer care team at 800-700-9244. They’ll be able to assist you promptly and resolve the issue.
Written by a customer while visiting zagg
Posted by: Zeek II
Verified Purchase:Yes
I really do love the keyboard. Streamlines all my work, and makes the apple operating systems far more user friendly. However, a couple weeks in, and my "D" button seems to be malfunctioning. Key becomes difficult to press down. Unsure of how severe of an issue this will become
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Anonymous
from Philly Burbs, PA
Gender:Male
Verified Purchase:Yes
Purchased this for my Mother-in-Law when her laptop was at "end-of-life".
We had gotten her an iPad a year or so ago, but she had trouble using it and would than use her laptop.
I talked to her and showed her how it would work and asked if she would give it a try, to which she agreed.
I set it up with her iPad and she's been using it since
She is very happy with it and actually likes it better than her laptop (smaller/easier to carry, etc.)
I would recommend this to a friend!
Written by a customer while visiting zagg