Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1
(461 Reviews)
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
74 out of
94)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Customer Rating
5
Usefullness
on December 20, 2022
Posted by: Joseph H.
It’s ruggedness although heavy, and the variable hinged opening, make it perfect for me to use in my lap, in bed or on a table top.
Written by a customer while visiting zagg
Customer Rating
3
Too Hard to Set Up
on December 21, 2022
Posted by: Pamela M.
It is much too difficult to get my iPad into the part of Rugged Book that protects it. I’ve tried everything but it takes too much strength. I’m still trying to find someone who can help me with it.
Written by a customer while visiting zagg
Customer Rating
5
As rugged as it gets
on December 21, 2022
Posted by: Jason H.
I've used the Rugged Book at work for years on a helicopter fire crew and it's absolutely great. Eventually, I purchased one for personal use and it was complete garbage. The folding mech didn't work right, battery life was terrible and just after a year the bluetooth started acting up and many of the keys quit working. I reluctantly purchased another (after being told it was out of warranty) and I'm happy to report, it seems much better quality and is working perfectly... there really is nothing else like it; it's as rugged as it gets.
Written by a customer while visiting zagg
Customer Rating
5
Awesome
on December 22, 2022
Posted by: Riley r.
Love using this as a replacement laptop, especially when in class.
Written by a customer while visiting zagg
Customer Rating
5
Rugged Book
on December 30, 2022
Posted by: Kevin C.
I like how durable it is. Works well. Wish it had a trackpad, but needed the heavy duty case. Great so far.
Written by a customer while visiting zagg
Customer Rating
5
Rugged
on January 4, 2023
Posted by: Donald S.
This is exactly what I needed. Perfect for estimating jobs on the go. The keyboard was easy to set up and looks great.
Written by a customer while visiting zagg
Customer Rating
1
Changing positions causes magnet to detach from keyboard.
on January 4, 2023
Posted by: Linda S.
Very rugged, however, magnet that functions to keep the iPad attached to the keyboard is a pain as it comes detached really easily when trying to position the screen differently. For the money it costs, I thought it would perform better. I thought I’d be quite happy with my purchase, as I’ve been very satisfied with my other Zagg purchases, but not this time.
Written by a customer while visiting zagg
Customer Rating
5
This product is my first
on January 7, 2023
Posted by: Christine B.
This product is my first preference. I've used a version of it for years on different iPads. I do find it challenging to find the correct size and to find a way to order it from Canada. However, effort so far is worth it.
Written by a customer while visiting zagg