Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Pro 11" Gen 4-1 iPad Air 10.9" Gen 5-4 iPad Air 11" M4-M2 - Black
Average customer rating
4.1 out of 5
4.1
(472 Reviews)
Open Ratings Snapshot
Rating breakdown 472 reviews
5 Stars
297
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product. 
(
80 out of 101
)
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Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Pro 11" Gen 4-1 iPad Air 10.9" Gen 5-4 iPad Air 11" M4-M2 - Black
Customer Rating
5 out of 5
5
Great for kids...
on December 15, 2022
Posted by: Rachel D.
Bought this to keep our iPad safe from the kids usage. Loved the fact that it separates from the keyboard via magnets. Charges well and is easy for them to access.
Written by a customer while visiting zagg
Customer Rating
4 out of 5
4
Solid Product!
on December 17, 2022
Posted by: Gary D.
I love this case/solution for my iPad and pencil. It’s a pretty tough product. My only issue is the Apple Pencil will charge in the case. You have to peel back the case to charge. I did find another charging method to avoid that challenge.
Written by a customer while visiting zagg
Customer Rating
1 out of 5
1
Returning
on December 17, 2022
Posted by: Lu-Ann S.
It’s bulky feeling and difficult to open and close.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Usefullness
on December 20, 2022
Posted by: Joseph H.
It’s ruggedness although heavy, and the variable hinged opening, make it perfect for me to use in my lap, in bed or on a table top.
Written by a customer while visiting zagg
Customer Rating
3 out of 5
3
Too Hard to Set Up
on December 21, 2022
Posted by: Pamela M.
It is much too difficult to get my iPad into the part of Rugged Book that protects it. I’ve tried everything but it takes too much strength. I’m still trying to find someone who can help me with it.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
As rugged as it gets
on December 21, 2022
Posted by: Jason H.
I've used the Rugged Book at work for years on a helicopter fire crew and it's absolutely great. Eventually, I purchased one for personal use and it was complete garbage. The folding mech didn't work right, battery life was terrible and just after a year the bluetooth started acting up and many of the keys quit working. I reluctantly purchased another (after being told it was out of warranty) and I'm happy to report, it seems much better quality and is working perfectly... there really is nothing else like it; it's as rugged as it gets.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Awesome
on December 22, 2022
Posted by: Riley r.
Love using this as a replacement laptop, especially when in class.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Rugged Book
on December 30, 2022
Posted by: Kevin C.
I like how durable it is. Works well. Wish it had a trackpad, but needed the heavy duty case. Great so far.
Written by a customer while visiting zagg
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