Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1
(461 Reviews)
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
74 out of
94)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Customer Rating
4
Good quality, solid build. Only
on November 24, 2022
Posted by: Sean S.
Good quality, solid build. Only suggestion would be to improve the ‘rigidity’ around where the pencil is stored as many times one tries to open the case there stretching and pulling it away from the iPad. In the interim guide customers to open from the corners which are more robust.
Written by a customer while visiting zagg
Customer Rating
5
The Best I've Found
on December 11, 2022
Posted by: James R.
I have tried several cases for my iPads over the years and Zagg's Rugged Book products are the best I've found. I have two right now, and just bought one for my grandson who is also enthusiastic in his praises of the Rugged Book. In my view there is none better.
Written by a customer while visiting zagg
Customer Rating
5
Love my ZAGG I-pad case and keyboard
on December 13, 2022
Posted by: Arlene T.
I am very happy with my new rugged ZAGG I-pad case and keyboard. When I got my new I-pad earlier in 2022, I purchased a hard case and keyboard from another company. From the start I had issues charging the case. After several other issues with the case I wrote the company and they said my issues weren't covered under the 1 year warranty. Not all the keys would type and I had difficulty charging the case. I have owned ZAGG before and should have never switched brands! My ZAGG case charged without issue. It's rugged and there are no issues with typing using my keyboard. Love it! It's the best!
Written by a customer while visiting zagg
Customer Rating
5
The best gets better
on December 13, 2022
Posted by: Hubert S.
I’ve been using a zagg keyboard for many years and recently purchased a new one to fit my new iPad. All the features I love are still there: familiar mac keyboard shortcuts, automatic wake up, detachable keyboard. I especially like being able to open the ipad and immediately begin typing. My old Zagg keyboard’s battery lasted for six months (or more) between charges, and I fully expect my new keyboard to follow suit. Love the illuminated keys (new to me).
Written by a customer while visiting zagg
Customer Rating
5
Be sure your iPad is in the slot before trying to open and close
on December 14, 2022
Posted by: Michelle L.
When the case came, I tried to open it and the hinge didn't budge and then it did. I thought it was going to be a huge problem as the case seemed broken. Once I put the iPad in and attached it to the keyboard, it worked fine. They should let you know to install the iPad immediately before trying to open, close and open again.
Written by a customer while visiting zagg
Customer Rating
5
Great for kids...
on December 15, 2022
Posted by: Rachel D.
Bought this to keep our iPad safe from the kids usage. Loved the fact that it separates from the keyboard via magnets. Charges well and is easy for them to access.
Written by a customer while visiting zagg
Customer Rating
4
Solid Product!
on December 17, 2022
Posted by: Gary D.
I love this case/solution for my iPad and pencil. It’s a pretty tough product. My only issue is the Apple Pencil will charge in the case. You have to peel back the case to charge. I did find another charging method to avoid that challenge.
Written by a customer while visiting zagg
Customer Rating
1
Returning
on December 17, 2022
Posted by: Lu-Ann S.
It’s bulky feeling and difficult to open and close.
Written by a customer while visiting zagg