Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1 out of 5
4.1
(461 Reviews)
Open Ratings Snapshot
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product. 
(
74 out of 94
)
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Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Customer Rating
5 out of 5
5
Excellent case and keyboard
on June 9, 2022
Posted by: Rob B.
I got the Zagg Pro Keys (folding/flip out style detachable case with my iPad Air 4th generation and it didn’t cut it. It seemed flimsy for continuously opening and shutting (mobile). It was broken in 4 months of household use. I scrapped it and replaced it with the Zagg Rugged Book and have zero complaints. It stays charged, allows me to take my iPad Air 4 anywhere with confidence, and has well thought out features (volume, playlist forward/reverse) excellent backlighting, etc.). I’d recommend the Rugged Book for anyone who wants a durable keyboard/case. I love it!
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Zagg
on June 13, 2022
Posted by: Richard S.
Ordering was easy-shipping was fast-used my last one for over 5 years
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Tough yet practical
on June 19, 2022
Posted by: Robert I.
Case does exactly what I want… protect my new iPad Pro while still being useful. No issues whatsoever.
Written by a customer while visiting zagg
Customer Rating
3 out of 5
3
The cable that came to
on June 27, 2022
Posted by: Denise P.
The cable that came to charge the keyboard was damaged and cannot be used.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Heavy Duty iPad Cover
on June 27, 2022
Posted by: Phil H.
I bought the Rugged Book cover for my iPad mainly because Zagg was out of the Rugged Messenger cover that I wanted to get, mainly because the RM was less money to buy. But, now that I have the RB, it is a significant upgrade from the RM which will provide better protection for my iPad. The keyboard works great. Although the RB is heavier than the RM, its only a few ounces more, but it will provide much greater protection if I drop the unit. I would buy RB again.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
So far so good!
on July 7, 2022
Posted by: Brittaney M.
I got this because I needed something a little more sturdy than what Apple was offering. I love the light up keyboard and the fact that I can change the colors of the lights. I also really love how flexible the entire set-up is while also making it easier to type while on my lap or on the go. I love how long the battery lasts (took it out of the box about 2 weeks ago and haven’t needed to put in on the charger yet). I also really appreciate how quickly it connects to the iPad.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Great product
on July 12, 2022
Posted by: Tyler K.
Heavy duty, great for kids, sturdy and doesn’t feel like it’ll break like other cases.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Zagg Rugged Book IPad Air newest
on July 12, 2022
Posted by: Cyndi V.
Always an easy transaction…only thing I would suggest is to redesign the top of the case where the apple pen would go..not all of us use the pen and without anything there it makes the top VERY flimsy, I’ a bit concerned that with opening and closing it the flimsy part will eventually wear out and not hold the ipad in that area..just my opinion as a user. To me the pen location at the top of the keyboard (like the older rugged books) was much better!
Written by a customer while visiting zagg
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