Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Pro 11" Gen 4-1 iPad Air 10.9" Gen 5-4 iPad Air 11" M4-M2 - Black
Average customer rating
4.1 out of 5
4.1
(467 Reviews)
Open Ratings Snapshot
Rating breakdown 467 reviews
5 Stars
292
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
80%of customers recommend this product. 
(
78 out of 98
)
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Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Pro 11" Gen 4-1 iPad Air 10.9" Gen 5-4 iPad Air 11" M4-M2 - Black
Customer Rating
5 out of 5
5
Love it!
on December 23, 2021
Posted by: Marcia M.
Tried a different keyboard and wasn’t happy. The feel and functioning of this one is so much better.
Written by a customer while visiting zagg
Customer Rating
4 out of 5
4
Rugged book pros and cons
on December 28, 2021
Posted by: E B.
Pros - substantial protection, great keyboard and tactile feel, easy to install IPad, very easy to remove IPad in its protective case from the Keyboard at the hinge
Cons - stiff hinge when changing angle. I’ve only had it for a few days and don’t often close the case, so this may change. Heavy case, but for me this isn’t an issue because I don’t currently travel with it.
Written by a customer while visiting zagg
Customer Rating
4 out of 5
4
Like most of the design
on December 30, 2021
Posted by: Tony S.
This rugged book is sturdy. It is little heavy but I do not mind that. My issue is the hinge. It is way to stuff. The tablet pops off the finger while adjusting it. Other than that it is a good product. I returned it for that reason.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Excellent service very satisfied. Concerned
on December 30, 2021
Posted by: Jack W.
Excellent service very satisfied. Concerned about going to kiosk at a mall
Written by a customer while visiting zagg
Customer Rating
4 out of 5
4
Good protection for iPad
on January 2, 2022
Posted by: Frank D.
Good protection but a bit heavy. Old keyboard case was easier to carry, etc.
Written by a customer while visiting zagg
Customer Rating
2 out of 5
2
Case is good but the
on January 10, 2022
Posted by: Matthew P.
Case is good but the package came opened with the charger missing.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Great key board and protection for my iPad!
on January 25, 2022
Posted by: Tobi J.
I will never use anything but Zagg to protect my iPad. Years ago, I was walking down a set of cement stairs, carrying way too much in my arms. My iPad slipped out of the pile and literally bounced down a flight of stairs! I know if it hadn’t been for it being in the Zagg case, it would have been broken. The case had a chip in one corned and the glass cover had to be replaced, but my iPad was perfectly fine. In fact, when I upgraded a month ago, I got money back on the trade in, because it was “in good condition”. My new iPad is now, of course, in a Zagg Rugged book!
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
This is the only keyboard case for me.
on February 7, 2022
Posted by: Todd H.
I've used Zagg keyboard cases for 10 years now. When I decided to upgrade my iPad (again), I first checked if Zagg made a Rugged Book for the model I was considering. When it wasn't available for the iPad mini 6, I ordered an iPad Air 4 (2021). The new keyboard buttons are a significant improvement and the drop protection is a must for me. I love everything about it and from past experience, I know Zagg stands behind their products and offers great customer support.
Written by a customer while visiting zagg
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