Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1
(461 Reviews)
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
74 out of
94)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Customer Rating
4
Rugged book ipad 11 is great
on December 7, 2021
Posted by: Kayla C.
It is very sturdy and it stays open where I want it to. It was easy to set up. It is more rugged than I needed. Keyboard works well. It was hard to get the iPad in even with directions. The day it came was really cold so I had to warm it up so not so stiff.
Written by a customer while visiting zagg
Customer Rating
1
Poor design
on December 8, 2021
Posted by: Randy R.
I was hoping to be able to utilize this iPad case/keyboard, unfortunately the “hinge” on the keyboard was so tight that you couldn’t “fold” the iPad down over the keyboard without the iPad popping out of the hinge. I had to force the book to close by folding the hinge itself. This became too cumbersome and had to return the item because it was defective. Sadly I had to also pay shipping cost.
Written by a customer while visiting zagg
Customer Rating
1
The cover for the rugged
on December 11, 2021
Posted by: Linda M.
The cover for the rugged book does not close smoothly. It separates on closing and the track that holds the iPad does not close easily. I need to force it closed to get them attached together. This is my 5th zagg cover and disappointed with this product.
Written by a customer while visiting zagg
Customer Rating
5
Rugged book
on December 16, 2021
Posted by: David T.
Extremely durable. Keyboard works great and is so much better than the one provided on the screen. Only negative is the overall weight when installed on the iPad.
Written by a customer while visiting zagg
Customer Rating
1
Ridiculous to Pay Shipping Fees for Return
on December 17, 2021
Posted by: Steven S.
The product received did not fit my need and I am disappointed that I had to pay shipping fees to return it.
Written by a customer while visiting zagg
Customer Rating
5
Very pleased
on December 19, 2021
Posted by: Sandi T.
Sturdy, easy to use. Makes my iPad work like a laptop.
Written by a customer while visiting zagg
Customer Rating
5
Love it!
on December 23, 2021
Posted by: Marcia M.
Tried a different keyboard and wasn’t happy. The feel and functioning of this one is so much better.
Written by a customer while visiting zagg
Customer Rating
4
Rugged book pros and cons
on December 28, 2021
Posted by: E B.
Pros - substantial protection, great keyboard and tactile feel, easy to install IPad, very easy to remove IPad in its protective case from the Keyboard at the hinge
Cons - stiff hinge when changing angle. I’ve only had it for a few days and don’t often close the case, so this may change. Heavy case, but for me this isn’t an issue because I don’t currently travel with it.
Cons - stiff hinge when changing angle. I’ve only had it for a few days and don’t often close the case, so this may change. Heavy case, but for me this isn’t an issue because I don’t currently travel with it.
Written by a customer while visiting zagg