Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Average customer rating
4.1
(461 Reviews)
Rating breakdown 461 reviews
5 Stars
286
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
74 out of
94)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Air 10.9" (2020, 2022) and iPad Pro 11" (2018-2022) - Black
Customer Rating
1
Rugged Book
on May 15, 2021
Posted by: P. F.
Very DISSATISFIED. I Bought this for my wife’s iPad, hinge so stiff that I pulled the top off just trying to open it to put the iPad in it.
Written by a customer while visiting zagg
Customer Rating
5
Perfect Keyboard
on May 26, 2021
Posted by: Terrance L.
The rugged book does exactly what I want it to do! “Video mode” works perfect during in home presentations, and I don’t have to take it out of the case to use with my drone controller! I couldn’t be happier and plan on using this for a very long time.
Written by a customer while visiting zagg
Customer Rating
5
Rugged Case is Rugged!
on June 3, 2021
Posted by: Carla C.
I thoroughly enjoy this case for my Apple iPad. I work in the Agriculture and need to have my iPad secured on the various outdoor/farm visits. This case has saved me thousands of dollars I would have lost by having my iPad secured from the numerous drops and falls.
Written by a customer while visiting zagg
Customer Rating
3
Rugged Book is the Best
on June 9, 2021
Posted by: Gloria T.
The only problem we have with this case is the hinges break. It seems to be getting better throughout time, and the case itself is very protective and the keyboard works very well.
Written by a customer while visiting zagg
Customer Rating
5
Person I spoke to on
on June 10, 2021
Posted by: Catherine T.
Person I spoke to on phone was very patient and helpful. Keyboard arrived quickly.
Written by a customer while visiting zagg
Customer Rating
5
I know feel safe using
on July 14, 2021
Posted by: Sharon V.
I know feel safe using my new iPad! It is sturdy and perfect!
Written by a customer while visiting zagg
Customer Rating
4
Tough little case!
on July 16, 2021
Posted by: Christy E.
This case lives up to its name! It’s convenient being able to remove the iPad from the keyboard to write, draw and sign. It’s heavier than I expected to have to carry, otherwise I’d give it all five stars!
Written by a customer while visiting zagg
Customer Rating
2
Not what I expected
on July 16, 2021
Posted by: Wayne C.
I got a new rugged book for my iPad, and unlike my previous rugged book, there is a lag between when I begin typing and when it is finally ready to type. My previous rugged book was ready to type as soon as I opened it up. And the top part (with the iPad) detaches much more easily than my old one, causing me to drop the top part several times already. Still a solid product, but it’s hard to understand why a newer version is not as good as the first one I got.
Written by a customer while visiting zagg