Customer reviews from zagg
ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Pro 11" Gen 4-1 iPad Air 10.9" Gen 5-4 iPad Air 11" M4-M2 - Black
Average customer rating
4.1
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
297
4 Stars
71
3 Stars
26
2 Stars
26
1 Star
52
79%of customers recommend this product.
(
80 out of
101)
Customer Reviews for ZAGG - Refurbished Excellent - Rugged Book Wireless Keyboard & Detachable Case for Apple iPad Pro 11" Gen 4-1 iPad Air 10.9" Gen 5-4 iPad Air 11" M4-M2 - Black
Customer Rating
5
Really good!
on March 23, 2021
Posted by: DAN K.
This is my third rugged book. I am very hard on my electronics because they are used for work. That being said I have never wanted for another lighted keyboard- protective case. Ever!
This is the only product is will ever use for my IPad. With this third case Zagg has made some changes/upgrades.
The keys still feel great, pressure and tactile feel are fantastic and slightly better. The Illumination is much brighter than my other two. The run time has improved also. Just leave it on and don’t worry about it. When it wakes up it is way faster than previous editions and applies the letters correctly.
The magnetic hinge has been improved as well. Much smoother as well.
Subtitle key face changes have improved productivity.
This being my third case really says nothing bad about Zagg, like I said “I use them.” I consider the case and keyboard as a consumable. They are going to break just like anything that gets used a whole lot.
Customer service is still top notch also. You will not be disappointed with this Rugged Book.
This is the only product is will ever use for my IPad. With this third case Zagg has made some changes/upgrades.
The keys still feel great, pressure and tactile feel are fantastic and slightly better. The Illumination is much brighter than my other two. The run time has improved also. Just leave it on and don’t worry about it. When it wakes up it is way faster than previous editions and applies the letters correctly.
The magnetic hinge has been improved as well. Much smoother as well.
Subtitle key face changes have improved productivity.
This being my third case really says nothing bad about Zagg, like I said “I use them.” I consider the case and keyboard as a consumable. They are going to break just like anything that gets used a whole lot.
Customer service is still top notch also. You will not be disappointed with this Rugged Book.
Written by a customer while visiting zagg
Customer Rating
5
Durable!
on March 29, 2021
Posted by: Mark G.
I’m very impressed with the quality. It was a little tight to get on, so for that reason, put the screen protector on after the case. Would buy again!
Written by a customer while visiting zagg
Customer Rating
5
This product is both rugged
on April 3, 2021
Posted by: david o.
This product is both rugged and versatile. I enjoy the simplicity of separating the keyboard from the IPAD itself. The magnets are strong. The fit is secure. Great design!
Written by a customer while visiting zagg
Customer Rating
5
Great buy
on April 4, 2021
Posted by: Carmen H.
Every time I get a new iPad I get one of this. It is durable, and give an extra protection to my device.
Written by a customer while visiting zagg
Customer Rating
4
Fits well
on April 4, 2021
Posted by: Chris O.
It fits the IPad well. The key board is very easy to use and setup. The only thing I don’t care for is how stiff the hinge is. The IPad tries to pop out when I open the case, it is nice once it’s open since it stays put, but it seems a little stiff to me.
Written by a customer while visiting zagg
Customer Rating
2
Rugged Book
on April 7, 2021
Posted by: Ronald H.
First Rugged Book would pair but half the keys did not work. Under Warranty the second Rugged Book would not pair. The people at The Support group were very good they suggested a Rugged Messenger. I received that unit and it work Great !
Written by a customer while visiting zagg
Customer Rating
3
rugged, but overkill for most users
on April 11, 2021
Posted by: Robert D.
case is strong, but to a fault. Most users don't need this level of protection and it ends up being more annoying than helpful. Access points like charger flap and headphones port are inhibiting to use the ports. I'm more annoyed with the case than I should be.
Written by a customer while visiting zagg
Customer Rating
5
Always super great to work
on April 16, 2021
Posted by: Rebecca U.
Always super great to work with & very knowledgeable & efficient
Written by a customer while visiting zagg