Customer reviews from singer.com
Singer - Heavy Duty 6380 Sewing Machine with Extension Table (Gray)
Average customer rating
3.9
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
53
4 Stars
13
3 Stars
8
2 Stars
4
1 Star
15
74%of customers recommend this product.
(
59 out of
80)
Customer Reviews for Singer - Heavy Duty 6380 Sewing Machine with Extension Table (Gray)
Customer Rating
1
Trash machine
on September 9, 2022
Posted by: ZackGotABrokenMachine
from Columbus, GA
I bought this machine not even three months ago and I'm already having problems with it. After a maximum of 4 operating hours the back stitch lever is stuck. So much for the "singer guarantee" on their refurbished items. I don't trust their work or their machines anymore. I'm taking my money to Brother, maybe their machines can see the end of the year.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, September 10, 2022
Your review is very concerning to us and we sincerely apologize for the issues you've had with your Singer Refurbished Heavy Duty model .6380 sewing machine. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
5
Retired and getting back into sewing after 25 yrs
on May 1, 2025
Posted by: Anonymous
from California
Verified Purchase:Yes
Love the Heavy Duty Machine and the extension table.
Written by a customer while visiting singer.com
Customer Rating
5
Amazing sewing results!
on March 25, 2022
Posted by: Ginny80
from Irvine, Ky
Gender:Female
[This review was collected as part of a promotion.] I am in love with my Singer Heavy Duty 6380 Sewing Machine! Singer has honestly knocked the ball out of the park with this particular machine! I kid you not!! This sewing machine has quickly become my best friend, it truly is a work horse. It has so many features that make sewing more fun and not seem like a chore. It's compact and lightweight, comes pre threaded, has an extension table that's included, 110 stitch applications making it ideal for thick fabric or really almost any fabric, makes sewing denim a breeze, offers 50% more power and extra high sewing speed makes sewing fun! The best part is the company is one we've all come to know and love with any/all of our sewing needs as they've been around for many, many years. In fact some of my best memories have their products in them. If you are looking for that perfect sewing machine I strongly urge you to give this one a few stitches and you to will see why I love it so much! The only problem I have is keeping my teenage daughter's paws off of my machine..joking! Honestly it's allowed me and her to make so many projects for her 4-H group in school and many other projects around our home, especially curtains and quilting!
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, March 25, 2022
Thanks for the awesome review! We are so happy to hear we hit the mark for you as our goal is for you to have the best sewing experience possible. It is fantastic to hear that you and your daughter are sharing the joy of sewing together. We are excited to have you and your daughter as part of the SINGER family! Thank you for sharing your kind words with us. It means the world to us and to our entire team. We look forward to serving you again soon!
Written by a customer while visiting singer.com
Posted by: steady sewing
Verified Purchase:Yes
heavy duty machine for some tougher sewing projects
Response from singer.comBy Connie, Customer Care, March 28, 2022
Thank you for the 5-stars! Your satisfaction is what we strive for. Your feedback is very important to us. We really appreciate your input.
Written by a customer while visiting singer.com
Posted by: Rita H
from Raleigh, NC
Verified Purchase:Yes
This machine is so smooth, easy to use, and really can do just about everything!
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, April 18, 2022
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model HD6380 sewing machine. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Customer Rating
5
Great sewing machine
on July 4, 2022
Posted by: Pc16
from Bishop ca
[This review was collected as part of a promotion.] This sewing machine is absolutely amazing, 10/10. Great for all ages and all levels of sewing. Definitely recommend, love this product.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, July 5, 2022
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model 6380 sewing machine. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Posted by: Stitchless
Verified Purchase:Yes
Nice machine i think. Would be much better if itcame with some kind of start up directions. It tells how to thread a needle and install the bobin and prepare to sew...beyond that...well all i end up with is a lump of thread in a piece of material. Some day i will get to a computer with printer to download supposed directions to sew.
Response from singer.comBy Sherry, Customer Care, August 6, 2022
We are so grateful for your review. Thanks for sharing your rating with us and the Singer family. Please let us know if we can ever be of assistance in the future. You may reach us anytime at: https://www.singer.com/email-us and one of our Customer Care representatives will be happy to assist you.
Written by a customer while visiting singer.com
Posted by: JCG
Verified Purchase:Yes
I bought it as a gift and it did not work at first. It was like it was not plugged in. I was ready to return it when i found the problem. A piece of foam packaging was stuck in where the plug goes so I was not getting any power connection. I removed the obstruction and plugged it back in. It works fine.
Written by a customer while visiting singer.com