Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Comfortable and Functional
on July 14, 2025
Posted by: KeeZe13
[This review was collected as part of a promotion.] This watch is very comfortable and easy to use. The Galaxy AI built into it works well with my phone, so it's been a great addition to my day to day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is greatest ever, only one I wear now
on July 14, 2025
Posted by: Samsunggirl4life
[This review was collected as part of a promotion.] I am a total watch wearer every day, I lost without it. I used to buy fancy cool regular watches, expensive ones. But ever since I switched to a smart match, I never ever looked back. I mean who would? I know my heart rate, my daily steps, can make phone calls, text, and my Galaxy 7 even measures my stress level, and O2 saturation. And can do an ECG. And it's exact time. Of the four Samsung Galaxy watches I've owned I think this 7 series is the very best. And the battery life, at least two days before I have to stick it on its charger. It's by far the best watch I have ever owned and I couldn't be happier with any better watch on my arm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Long Battery life
on July 14, 2025
Posted by: Nonick
[This review was collected as part of a promotion.] This watch is very nice. Still very heavy. Has many great features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Awful battery
on July 14, 2025
Posted by: Aswensen
Battery doesn't even last 8 hours. Everything turned off in the background so I think I got a lemon or something.
Response from Samsung USBy R&R Team, July 14, 2025
Aloha Aswensen,
Thank you for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch7. We appreciate your critiques and thoughts as we improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 is able last for several days before needing to be recharged, depending on your settings and how you use your device. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than anticipated battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance or if you have any questions for us. Thanks for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch7. We appreciate your critiques and thoughts as we improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 is able last for several days before needing to be recharged, depending on your settings and how you use your device. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than anticipated battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance or if you have any questions for us. Thanks for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Renee
Verified Purchase:Yes
I was hoping this version had a better battery life. Runs smoother than my galaxy watch 5 though, its good but I was hoping for more since I jumped from a 5 series to a 7 series.
Response from Samsung USBy R&R Team, July 14, 2025
Hey there Renee,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance or if you have any questions for us afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance or if you have any questions for us afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to navigate. Love the style.
on July 14, 2025
Posted by: Tabs45
[This review was collected as part of a promotion.] The watch helps me throughout my work day when I don't have access to my phone. It also works well with my other devices such as my TV, and tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a sleek design that brings class .
on July 13, 2025
Posted by: Alixher
[This review was collected as part of a promotion.] Galaxy itself has an amazing atmosphere all products are amazing,stylish and value to money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow great sound and features
on July 13, 2025
Posted by: Gtk1968
[This review was collected as part of a promotion.] Galaxy AI really adds to the usefulness of the buds 3 pro
Value
5
Written by a customer while visiting Samsung US