Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Donna
from Florida
Verified Purchase:Yes
I love the watch funtions. Also, the face I use has heart rate, steps, UV index, time, date, weather - everything i want to know throughout my day.
I only wish the color was true to the picture and my expectations. I expected a slight Goldstone watch with a cream colored band. The watch is more of a soft brushed chrome and the band looks white to me.
I only wish the color was true to the picture and my expectations. I expected a slight Goldstone watch with a cream colored band. The watch is more of a soft brushed chrome and the band looks white to me.
I would recommend this to a friend!
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, June 18, 2026
Hello there Donna,
Thanks for taking the time to reach out to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. We value your candor as we continue to innovate while improving the design and functionality of our product line. We're happy to hear that you've been pleased with the addition of your Galaxy Watch7! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time to reach out to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. We value your candor as we continue to innovate while improving the design and functionality of our product line. We're happy to hear that you've been pleased with the addition of your Galaxy Watch7! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: RJ Texas
Verified Purchase:Yes
I really wanted to love this watch, but the battery life is terrible. It last for only a few hours and you have to charge. Have to charge it a couple of times throughout the day. Terrible and disappointed
Response from Samsung USBy R&R Team, June 4, 2026
Howdy RJ,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. Let us know if you have any questions afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Angelys
Verified Purchase:Yes
Im happy with it. Still learning how to used it Great option when you have a job a can bring your phone inside.
Response from Samsung USBy R&R Team, May 20, 2026
Hello there Angelys,
Thank you for taking the time to share your experience using the Samsung Galaxy Watch7. We value your feedback as we continue to improve our product line to best suit the needs of our customer base. We're happy to hear how pleased you've been with the integration of your Galaxy Watch7 into your daily lifestyle. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your experience using the Samsung Galaxy Watch7. We value your feedback as we continue to improve our product line to best suit the needs of our customer base. We're happy to hear how pleased you've been with the integration of your Galaxy Watch7 into your daily lifestyle. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfecto Mundo
on April 27, 2026
Posted by: Fungigary
I'm digging the galaxy watch 7. It took me awhile to figure out how to navigate the dang thing ##postcovidsyndrome. It's a beautiful device. If there was anything I would change it would be...
Extra watch bands... other than that I love it. I am curious how long does Samsung believe a single watch band will hold up if a person has an #abnormalgait? Beautiful and unique.
Extra watch bands... other than that I love it. I am curious how long does Samsung believe a single watch band will hold up if a person has an #abnormalgait? Beautiful and unique.
Written by a customer while visiting Samsung US
Posted by: Chris
from Warren MI
Expertise:Intermediate
Verified Purchase:Yes
Love the look and apps and I use it for the health up, taking calls, reading texts and notifications. Watch gives you almost all the smarts of your Galaxy Smart Phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mrbiggun
from New York
Verified Purchase:Yes
It great at auto detect and Gemini is awesome so not bad
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch, good features!
on March 24, 2026
Posted by: Squale
So I got this watch my first smart watch so I guess I don't have anything to compare it to. I think the watch works great. It has a pretty good number of apps and they always add more. The screen is good. The slide typing if careful is accurate however for some reason like most Samsung devices of its wet is almost impossible to use the screen. It does show up good and clear on a sunny day unlike my s25+ which I can barely see half the time. The battery life does kinda suck. If I could wear it all night and then charge it while I take a shower that works be great but it needs a couple hours to get full charge. They say to check out some article on how to get better battery life but 1, it doesn't take you to that article, 2. The article said some really basic crap. Basically it says to put it in watch only mode to get days off battery life. Which is defeating the purpose of having a smart watch. Even if I'm power saving mode, no AOD, with Wi-Fi off, Bluetooth is nessacary if you need to keep it connected to phone, 50% bright, quick turn off display still get a full day off you don't really use it at all. Not ideal. You should be and to use apps keep it in a power saving mode and get at least a full 24 hours out of it. They need to work on the software keeping services minimal auto dimming when not looking at it, only having sensors run when triggered, etc, to get that power consumtion down and give it just 50ma more size would maybe give it two to three days of use. Or give it a solar cell somewhere so it gets charged even a little bit by the sun. Or super fast charging to go from 15%to 100% in a half hour or less.. otherwise I thinks it's great. Wish they were working on glasses that could be stand alone instead of a watch though.
Written by a customer while visiting Samsung US
Posted by: Fancy Mustard
Verified Purchase:Yes
I really appreciate the nice design, especially the choice of a round face over the latest rounded corner design—it gives the watch a classic and sophisticated look. The strap is also fun with its color stitch detail. I'm enjoying it so far, and I hope to see more design options for the straps available for the summer season!
Written by a customer while visiting Samsung US