Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
3
Works well, nothing special
on July 28, 2025
Posted by: amoney
[This review was collected as part of a promotion.] Overall the connectivity is great and the watch is comfortable. Biggest down side is the battery life. You need to charge daily or at least every other day. If you use it often (as I do) then you definitely have to charge nightly.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hey Amoney,
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We value your feedback and critiques as we make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors can be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We value your feedback and critiques as we make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors can be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
My product it's amazing
on July 28, 2025
Posted by: Babybell58
[This review was collected as part of a promotion.] My watch working perfect. It's a beautiful model for women it's soft and delicate to use. I use it everyday and the battery lasts a long time. I'm very happy with the product and I can recommend it with all confident.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very versatile, all the health monitoring features
on July 28, 2025
Posted by: LotusFist
[This review was collected as part of a promotion.] I'm a Samsung loyal customer, I have a galaxy watch, z fold 4 Galaxy tab and 65 inch smart tv. All of which I am satisfied with and impressed with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 28, 2025
Posted by: MRDOA93
[This review was collected as part of a promotion.] I love it only had it a few weeks, made me feel worlds better than the ones I have. And I love the AI features available on my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on July 28, 2025
Posted by: Redman1983
[This review was collected as part of a promotion.] Love this device. Love the color! This watch can make calls even if you dont have your phone on you.
Value
5
Written by a customer while visiting Samsung US
Posted by: Leanne
from Newark, NJ
Expertise:Intermediate
Verified Purchase:Yes
I love this watch! The size is perfect on my small wrist. It holds a charge for a long time (2 days I think). The graphics are bright and clear. The only down side I have is the band - I wish it was plain, without the blue and orange stitching. That is my only down side so far. Now as soon as I figure out how to get the band off to switch it out, I will be happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Performance and Quality Build
on July 28, 2025
Posted by: Highend2
[This review was collected as part of a promotion.] I’ve been using this product for the past few weeks and I’m genuinely impressed with its overall performance and build quality. From the moment I unboxed it, it felt durable and well-designed, with attention to detail that suggests long-term reliability.
What stood out to me most was how seamlessly it performed in everyday use. It met (and even exceeded) my expectations in key areas such as sound clarity, battery life, precision, comfort. I also appreciate how user-friendly it setup was straightforward, and using it daily feels intuitive.
I would definitely recommend this to anyone looking for a high-quality and dependable watch. It’s clear that a lot of thought went into its design and functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch right there
on July 27, 2025
Posted by: Roach1
[This review was collected as part of a promotion.] Best watch. I've own very durable. Wear it to the gym.
Value
5
Written by a customer while visiting Samsung US