Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6 out of 5
4.6
(4,065 Reviews)
Open Ratings Snapshot
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product. 
(
724 out of 878
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
1 out of 5
1
Watch is nice looking, but battery doesn't last
on July 27, 2024
Posted by: DenverJack
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
Battery does not last more than 12 hours. I have turned all of the apps and app notification off and the battery does not make more than 1/2 a day
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 28, 2024
Thank you for providing your valuable feedback. We appreciate all feedback as we strive to provide our customers with the best service and products possible. We've noticed that you are contacting us regarding the battery life of your Watch7. We are glad to hear that you are pleased with the appearance of your watch. Below is a link that should assist you in prolonging your battery life. If you require further assistance, do not hesitate to contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smart watch.
on July 27, 2024
Posted by: Scrapsworld
from Ponte Vedra, FL
Expertise:Intermediate
Verified Purchase:Yes
Slightly better than the watch 6, which is a great smart watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All my favorite Facer watchfaces cannot be used
on July 27, 2024
Posted by: Moische
from Delray Beach, Florida
Expertise:Intermediate
Verified Purchase:Yes
Facer no longer works with Samsung 7 or ultra. The watchband is very comfortable and fits well.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not too happy with it so far
on July 26, 2024
Posted by: Casslee
from Texas
Expertise:Intermediate
I got the watch yesterday and finally had it set up today. It went from 72% to 50% in about 30mins for the setup. Then after i got it set up i received an alert that it was hot. It went into SOS MODE until cooled. I continued on with the set up trying to delete some of the apps and widgets. About 10mins into that another temp notification. The watch itself was "hot" to the touch.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 17, 2024
Thank you for taking the time to provide us with your honest feedback, Casslee. Your input is incredibly valuable to us as we continuously strive to enhance our products and services. It appears that you reached out to share your experiences with the Galaxy Watch7, and we are grateful for the opportunity to address your concerns. We've noted your observations regarding the watch running hot and experiencing battery drainage. It is entirely possible that these two challenges are related, and we are committed to assisting you in resolving this. When it comes to the performance of our Galaxy devices, including phones, tablets, smartwatches, and earbuds, it is important to recognize that they are designed to function optimally within a specific temperature range. While it is normal for these devices to generate some warmth during activities such as charging, it is essential to understand that this should not have a detrimental impact on the overall lifespan or functionality of the device. However, if your devices are consistently becoming excessively warm, it could potentially lead to operational issues. We want to ensure that you can continue to enjoy a seamless experience with your Galaxy Watch7, and we are here to provide you with the necessary support. To assist you in maintaining your devices within their normal operating temperature, we have included a guide in the link attached. This guide offers practical tips and insights to help you optimize the performance of your Galaxy Watch7 while ensuring that it operates within the recommended temperature parameters. If you require any further assistance or have additional feedback to share, please do not hesitate to reach out to us at Samsung Support. Thank you once again for your valuable input, and we look forward to supporting you in any way we can. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
An incremental improvement watch
on July 26, 2024
Posted by: Excalibur
from Frisco, TX
Expertise:Expert
Verified Purchase:Yes
Great smart watch, little bit complicated without the outer bezel function, battery life should be at least a week. Hopefully Samsung will release wear OS updates to optimize battery management function of apps.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Samsung Watch 7
on July 26, 2024
Posted by: Tom I
from Texas
Expertise:Expert
Verified Purchase:Yes
The battery barely gets 17_18 hours on a full charge. I have cut all wifi, location off. Screen wakeup set to touch only. This is my 6 day and the battery has to be charged twice daily to get 24 hours use.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Response from Samsung USBy R&R Team, September 17, 2024
We appreciate your feedback, Tom. Your input is highly valued as we strive to make continuous improvements. We have noticed that you contacted us regarding your thoughts on the new Galaxy Watch7. We understand the importance of a good battery life, especially for features like the sleep tracker with Galaxy AI, which can also help detect moderate to severe sleep apnea. There are several reasons why your Galaxy Watch may be experiencing battery drain or reduced battery life. For instance, certain apps can increase battery consumption. Please refer to the attached link to learn more about how to extend your watch's battery life. If this persists, please contact Samsung Support for further assistance. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
WORST battery life in four generations of watches!
on July 26, 2024
Posted by: TimE
I have owned four generations of this watch, and loved all of them! Today, I truly regret having "upgraded" from my Galaxy Watch 6 to the 7. The six was a much more substantial watch with rotating bezel. The 7 feels flimsy and cheap and the rotating bezel is gone. Worst of all. I can't make it through a work day on the battery. AWFUL battery life. I have to charge it mid-day and then again before bed if I want to use it at night as designed.
Response from Samsung USBy R&R Team, September 17, 2024
Hey Tim! Your feedback is greatly appreciated. It looks like you reached out to share your thoughts on the new Galaxy Watch7. We hate to see that you haven't been satisfied with your new watch so far compared to the older versions. The Galaxy Watch7 includes notable improvements like the new 3nm processor, which enhances performance and power efficiency. This should help improve speed and overall functionality, especially for multitasking and fitness tracking. Battery life is indeed important, and the Galaxy Watch7 features a 425mAh battery in the 44mm version, comparable to the Galaxy Watch6 Classic. However, if you're experiencing a faster drain of battery, it's important to ensure that you are running the latest software available on your watch. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. Check out the link attached for additional options to help optimize your battery performance. We also noted your concerns about the lack of a rotating bezel and the feel of your watch. Again, your feedback is greatly appreciated and invaluable to us. If you are still experiencing shortened battery life after troubleshooting, please do not hesitate to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smart watch
on July 26, 2024
Posted by: Doug
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
Improvement from Galaxy Watch 5. Best smarth watch ive ever owned
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 4033-4040 of 4064 results 
<< 1 ... 503 504 505 506 507 508 >>