Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Doug
Verified Purchase:Yes
A style and performance improvement over my Watch 5 Pro. Less sure at this point about battery life
Written by a customer while visiting Samsung US
Posted by: Mo mo
from Ny
Expertise:Intermediate
Verified Purchase:Yes
Very nice way more fast than 6 better battrey better in everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Enrique P
from Albuquerque, NM
Expertise:Expert
Verified Purchase:Yes
The new watch face is clear and really easy to see. It's fast and easy to text on. My biggest negative is the battery life is still pretty bad, even when using power saving options. Im only getting about 2 days of use on a full charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Somerset KY
Expertise:Intermediate
Verified Purchase:Yes
Battery life was not very good at all. We returned it to get the 44 mm because it wouldn't stay charged for about 6 hours and would die to fast. Don't know if it was just this one or if that was the battery life for all of the 40 mm.
Features
5
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for sharing your experience with us. We appreciate hearing from you as we continue to gather insights and make improvements. We see that you are reaching out regarding the Watch7. You can try out marathon workouts like triathlons, receive detailed analyses of your current health and wellness with energy scores, and keep an eye on your sleep patterns. If you are experiencing shorter battery life we recommend checking if your Watch7 is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap the SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, we ask that you reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
msng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
msng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Posted by: Wolfie545
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
This watch is lighter but feature rich. very clean look many new features that i can use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mel24
Expertise:Intermediate
Verified Purchase:Yes
It is a wonderful watch. Love the new health app. Don't like th fact that the watch battery drains so fast. Not a big fan of the watch only feature when the battery gets really low. You have to press the button to see the time. But other than that is a really nice watch like the fact that it doesn't weight much which makes very easy to sleep with in on your wrist especially if you have nerve pain.
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, August 8, 2024
Hey! Thanks for reaching out to us. We see that you reaching out to share your experience with our Watch7. The Watch7's new 3nm processor supercharges your daily routine. Quickly switch from checking the weather to tracking your workouts in no time. Plus, it optimizes battery life to help the Galaxy Watch7 keep up with you. If you're still experiencing shortened battery life we recommend performing a software update. Check out the link attached for instructions on how to do so, as well as other options to optimize your battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: AMAR
Expertise:Expert
Verified Purchase:Yes
The battery life on this device is terrible. My Watch 6 lasted much longer.
Features
1
Performance
1
Response from Samsung USBy R&R Team, August 8, 2024
Thank you for sharing your honest feedback with us, Amar. Your insights are extremely valuable as we aim to constantly improve our products. We've noticed that you've contacted us to share your experience with the Watch7. The Galaxy Watch7 is the first to allow tracking of advanced glycation end products (AGEs), providing better insight into metabolic health. Additionally, its Dual-frequency GPS tracks your location with unprecedented precision, making it perfect for outdoor workouts in any environment. If you are experiencing shortened battery life we recommend that you check your watch for any available software updates. To do so, from the Wearable app, tap Watch settings -> Watch software update -> download and install. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ron Z
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
The watch is great! Very easy to set up and use.
Touch screen is sensitive. The image is clear and bright.
Loving it!
Touch screen is sensitive. The image is clear and bright.
Loving it!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US