Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
2
Horrible battery life
on September 29, 2024
Posted by: Kenny
from Boston
Expertise:Intermediate
Great watch, great features. However the battery life is completely atrocious. Had 45% battery, went for a walk using the watch only for music and walking tracker and didn't even last an hour. 44 min into it the watch died.
Features
5
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, September 30, 2024
Thanks for the outreach, Kenny. It's always great to hear from our customers and get their helpful feedback. When it comes to tracking your workouts, the Galaxy Watch7's built-in Galaxy AI allows you to challenge yourself on your next run or bike ride. The Galaxy AI compares your current performance to your previous ones, providing valuable insights that can help you set and achieve new goals. Additionally, if you're into swimming, the Galaxy Watch7 can help you improve your technique with its stroke analysis feature. By analyzing your strokes and providing you with a SWOLF score, you can get a better understanding of your swimming efficiency and work on enhancing your performance in the water. We understand the importance of having a long-lasting battery to enjoy features like these. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached to learn more about how to increase your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Upgraded from 4 classic to 7 and am truly impressed! And my 4.classic watchband fits!
Written by a customer while visiting Samsung US
Posted by: Nick M
from San Antonio TX
Expertise:Intermediate
Verified Purchase:Yes
I was concerned about battery life after reading comments before I received watch but it actually exceeded my expectations. I upgraded from a Galaxy 3. My old 3 battery died on me during a 63 mike bike ride which led me to upgrade. This one has a much brighter screen and works better in general. I'm happy with it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Maria L
Verified Purchase:Yes
luce muy bien el tamano y hasta ahora me esta funcionando muy bien.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: John R
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Love the watch, big upgrade from the watch 4. Battery life isn't that much better but the gesture features are great. Wish I could have the option for a black band but otherwise, I'm pretty satisfied with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Desert Rat
from Phoenix Az
Expertise:Beginner
Verified Purchase:Yes
Wanted a Galaxy Ultra but price point was still too high for my blood so I settled for the Watch 7 LTE, and i am glad I did. The watch is very stylish.and the choices for the screen display is amazing. So many options. I have only touch the surface for all the configurations that can be picked. My only disappointment is that I couldnt get it in the ORANGE option like the ULTRA. Made very well, and have received many comments on the watch. Love the notifications i get on the watch. Can't wait to change the display every month to something else using the mobile app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: SariC1969
Expertise:Intermediate
Verified Purchase:Yes
I appreciate the versatility of the watch. It hasn't been difficult to adjust from the Fitbit I had previously. The battery life is poor, I haven't found a way to set up functionality to extend battery life in the few weeks I've had the watch. Overall a good product but I won't likely purchase another one unless battery life is improved to at least get through the day.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Zach
Verified Purchase:Yes
The watch is great if it's connected to your phone via Bluetooth. Other than texts there's effectively no LTE data capability though. The watch overheated all 3 times I tried streaming a podcast on a walk without my phone. Calls out of phone range kill the battery.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate you taking the time to share your thoughts on the Galaxy Watch7, Zach. We always love hearing from you! If you have an LTE smartwatch model, there are several reasons why it may not activate or may disconnect from your mobile network after pairing it with a new phone. Check out the link attached for options to help troubleshoot this. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. We've also attached a link to help troubleshoot this as well. If any of what you are experiencing continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003195/ (LTE)
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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https://www.samsung.com/us/support/troubleshooting/TSG01003195/ (LTE)
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US