Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
3
Adequate smart watch for price
on November 8, 2024
Posted by: stb0y
Expertise:Intermediate
It's fine a fine smart watch for the price.
Pros:
1) Nice Screen
2) Fast and responsive
3) Intuitive and easy to use
4) Plenty of customization options
Pros:
1) Nice Screen
2) Fast and responsive
3) Intuitive and easy to use
4) Plenty of customization options
Cons:
1) Battery is very mediocre
2) Sensors no more accurate than the Watch 5 Pro
3) No official band options that look professional
4) No lifted bezzle to protect screen
5) The 'sleep' mode does not disable the wrist raise to wake, which is absolutely a huge issue. Samsung, please fix. If I want the screen, I will press the button like my Watch5 Pro.
1) Battery is very mediocre
2) Sensors no more accurate than the Watch 5 Pro
3) No official band options that look professional
4) No lifted bezzle to protect screen
5) The 'sleep' mode does not disable the wrist raise to wake, which is absolutely a huge issue. Samsung, please fix. If I want the screen, I will press the button like my Watch5 Pro.
Overall, if you've got a Watch5 Pro, then I'd suggest keeping on with that. I just was tired of how slow that watch was, but I am disappointed.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 11, 2024
Thank you for sharing your honest feedback on the Galaxy Watch7, Stb0y. We are glad to see that you've enjoyed the high-quality display, quick and responsive performance, user-friendly interface, and extensive customization options on your Watch7. We hope you’ve explored features like Galaxy AI-powered health insights to check your daily condition with the Energy Score, Personalized Sleep Coaching for restful nights, and the Dual-Frequency GPS for accurate navigation. Additionally, the advanced fitness tracking will help you on your fitness journey, all powered by our most advanced smartwatch processor. If you are still experiencing a shortened battery life, it's important to make sure that your watch is up to date with the latest software update available. It's a good idea to update your Samsung Galaxy Watch's software and apps for the same reasons you update other smart devices: to improve performance, security, and the user interface, and to fix bugs. Check out the link attached for additional options to help optimize your watch's battery life. We really appreciate your insights and we hope to hear more in the future. If you have any further concerns or need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
5
Well made, convenient features
on November 7, 2024
Posted by: Vulture
[This review was collected as part of a promotion.] The build feels nice, and is nice looking. I don't use any Galaxy AI things on the watch, but it has other useful features. Getting notifications without having to go back to your phone, timers, good alarm functionality, downloadable apps, a bunch of nice watch faces, and of course Samsung health and fitness tracking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch yet
on November 7, 2024
Posted by: Authenticitee
[This review was collected as part of a promotion.] I love this bigger screen and the amazing features. I love how easy it was to pair and use.
Value
5
Written by a customer while visiting Samsung US
Posted by: Juan
Verified Purchase:Yes
Works excellent, great watch. Had the 5, upgraded and it was def worth it.
Features
5
Written by a customer while visiting Samsung US
Customer Rating
5
99% like the watches!
on November 6, 2024
Posted by: asterias
[This review was collected as part of a promotion.] My favorite featurea are:
1. Notification Prioritization: I love that I can filter notifications. While at work, only high-priority alerts make it to my watch, so I stay focused but don’t miss anything important. Secondary notifications, like emails, wait until I have time to review them.
2. Silent Alarms: The vibrating alarm is perfect for early mornings—I wake up without disturbing my wife.
3. Google Maps: Having Google Maps on my wrist is a game changer, especially when exploring a new city. No need to keep my phone in hand constantly, and that is convenient.
I switched over from Xiaomi Mi Bands to the Galaxy Watch 7 and have been really happy with the upgrade. The only downside is the daily (or sometimes every-other-day) charging, but given all the features, I think it’s totally worth it!"
Value
5
Written by a customer while visiting Samsung US
Posted by: sheclimbstrees
from USA
Expertise:Intermediate
Verified Purchase:Yes
Love the watch and all the features, do wish the blood pressure feature would work. I have read that it works in other countries, but not in the USA. I hope when it gets approved by FDA that it will also work on my watch.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It just got better.
on November 6, 2024
Posted by: Tedybear
[This review was collected as part of a promotion.] Well I've always had a Galaxy watch, from the Classic that was my first one, I held onto that watch for 4 years, and then I finally got the G. Watch 4 with the rotating bezel, loved it, but since Samsung has a great trade in value, I got the Watch 5 FE, which it was faster than my last one, now since the great trade in value Samsung has, now I wonder how they are going to top this one, because this is a great watch, the battery life is so much better, I could easily get 2 and a half days on, and how fast the apps come in when u touch them, right now I miss my Samsung phone, because of the connectivity between all the products I have is Samsung, my tv, tablet and my washer and dryer, sad to say I'm working with a Motorola, I tell you, I truly miss my Samsung phone, but anyway, I just wanted to say what a great watch the 7 is, in every way possible.
Thanks Samsung and keep up the wonderful work that you do.
Thanks Samsung and keep up the wonderful work that you do.
Value
5
Written by a customer while visiting Samsung US
Posted by: Donna Jeary
Verified Purchase:Yes
The watch has some nice features. I gave it a 3 star rating for two reasons. First the battery life is terrible. It lasts less than 10 hours. Second is that it has the AI feature but my phone is an S 21 so its not compatible. The software update was only for S 22 and above. Since I don't want to pay for a new phone at this time, it's a useless feature.
Response from Samsung USBy Social Commerce, November 7, 2024
Thank you for reaching out to share your feedback on the Galaxy Watch7, Donna. Your input is invaluable as we continue to make improvements. The Galaxy Watch7 is designed to help you achieve your health goals. Its new 3nm processor enhances your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch7 keeps up with your active lifestyle. Please note that the One UI 6.1 software update is required to access Galaxy AI features on compatible devices. Available features may vary depending on the device and operating system version. As far as the battery life, it's important to make sure that your watch is up to date with the latest software available. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help optimize your watch's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
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Written by a customer while visiting Samsung US