Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Aylin
from Miami
Expertise:Intermediate
Verified Purchase:Yes
The watch has reset itself only twice since I got it. The strap is neither comfortable nor aesthetically pleasing.
No, I would not recommend this to a friend.
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: raymatt
from Lamar, CO
Expertise:Intermediate
Verified Purchase:Yes
Great trade-in from a watch 4 for a better watch. The battery life has been very good, lasting more than a day and a half. The watch is bright and I like the size. I do really miss the power sharing feature where I could charge my watch via the back of the phone. I also wish the vibration was a little stronger. It has many nice features with the newest os update.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: skw0749
from Grand Prairie, Texas
Expertise:Intermediate
Verified Purchase:Yes
For about the same price as a Fitbit Charge, this watch offers a whole lot more features. I love being able to preview what the camera 'sees' with the remote shutter.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Laterria
from Texas,Tx
Expertise:Intermediate
Verified Purchase:Yes
Amazing watch I will be purchasing the wireless earbuds to go with it once I save up. Glad to be a galaxy phone and watch owners the quality never disappoints.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zeke
from Oakland CA
Expertise:Intermediate
Verified Purchase:Yes
Love the samsung health options as well as taking my sleeping information.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angie
from Atlanta Ga
Verified Purchase:Yes
I love this watch. Such an upgrade from my watch5. I do wish they made them for smaller wrist like mine as this tends to look a little bulky on me. Love all the features of the watch 7. Now all the apps need to be capable!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Crys
from Conway SC
Expertise:Expert
Verified Purchase:Yes
Battery is awful. This new one won't last a day. I put it on at 7 am and it dies by 8 pm. If you want something that it die before your day is over, get this. The features are great.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
4
Response from Samsung USBy R&R Team, January 2, 2025
Hey Crys,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If you're experiencing less than optimal battery life on your Galaxy Watch7, please feel free to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Galaxy Watch7's battery life. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If you're experiencing less than optimal battery life on your Galaxy Watch7, please feel free to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your Galaxy Watch7's battery life. Let us know if you have any questions for us after reviewing the resource shared or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Sherry O
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Feels great looks great works great! Ive owned it for about 3 weeks now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US