Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
1
Horrible battery
on February 16, 2025
Posted by: LeeD
Expertise:Intermediate
The watch battery doesn't last not even 4 hours. I have disabled all apps and check all software updates have it on save battery power and still doesn't stay more than 4 hours. The battery draining too fast. I hate this watch, it doesn't last while I'm at work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from Samsung USBy R&R Team, February 18, 2025
Hey there LeeD,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how you can increase the battery life of your watch. If you have any questions afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how you can increase the battery life of your watch. If you have any questions afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
GW7 replaces GW5, but is it waterproof?
on February 15, 2025
Posted by: DawudAndy
from Goleta, CA
Expertise:Expert
I bought this GW7 because my GW5 only lasted about 14 months before water leaked into the watch and killed the battery. Because of that negative experience I'm planning not to use this GW7 for ocean swimming. But given it's water proof rating it should be able to hold up to water. I just wouldn't count on it lasting.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!
on February 15, 2025
Posted by: LordBingus
[This review was collected as part of a promotion.] Sleek, elegant, fast and beautiful screen! Love the battery live as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This watch is sturdy and very attractive
on February 15, 2025
Posted by: newdeas
[This review was collected as part of a promotion.] Great sturdy watch. The look and style is perfect. I must mention, the ease of use and interactions with all apps and features. Only wish the battery last longer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great for fitness, but straps are eh
on February 15, 2025
Posted by: Moonclaw
[This review was collected as part of a promotion.] The bands are very uncomfortable and unless you are into fitness there's not much else the watch does.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Aloha Moonclaw,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. For your convenience, I have included some resources below for your review like compatible watch bands. The Galaxy Watch7 can do so much more than just keep track of your fitness! This device is packed with Health insights that are enhanced with Galaxy AI. It offers an all-new sleep apnea tracking feature, improved fitness tracking and wellness tips, and the next-level processing power and battery life, to name a few. We understand that upgrading to new devices can be accompanied with a bit of a learning curve. Have no fear! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. If you would like to share any other feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
You Tube
https://www.youtube.com/c/Samsung/playlists
Device Manual
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. For your convenience, I have included some resources below for your review like compatible watch bands. The Galaxy Watch7 can do so much more than just keep track of your fitness! This device is packed with Health insights that are enhanced with Galaxy AI. It offers an all-new sleep apnea tracking feature, improved fitness tracking and wellness tips, and the next-level processing power and battery life, to name a few. We understand that upgrading to new devices can be accompanied with a bit of a learning curve. Have no fear! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. If you would like to share any other feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
You Tube
https://www.youtube.com/c/Samsung/playlists
Device Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
galaxy watch 7
on February 15, 2025
Posted by: nani2803
[This review was collected as part of a promotion.] The Watch 7 Galaxy is a remarkable addition to the Samsung lineup, offering a blend of functionality and style. Its sleek design and intuitive interface make it an excellent choice for both casual users and tech enthusiasts. The integration of advanced features ensures that it meets the needs of modern users. Whether you're looking for a reliable timepiece or a smart device companion, the Watch 7 Galaxy delivers on all fronts. It truly stands out as a versatile and innovative choice in the world of wearable technology.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has nice features for walking
on February 15, 2025
Posted by: Jam2sweet
[This review was collected as part of a promotion.] I can talk to others on my phone and I don't have to worry if I forget my a
phone at home I can use my watch for calls.
phone at home I can use my watch for calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy 2 use meets Comfort
on February 14, 2025
Posted by: Galaxyandbeyond
[This review was collected as part of a promotion.] The watch 7 not only is a light weight and easy to use watch but also you hardly notice if at all notice the watch band when wearing the Watch 7. The health benefit keeping vitals upto date is a bonus, when the system update came threw it took seconds to process and install... Making hassels of updates smoother.
Value
5
Written by a customer while visiting Samsung US