Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Love my watch, especially the daily n sleep info!
on May 19, 2025
Posted by: Cynthia H
from Madison, WI
Verified Purchase:Yes
I absolutely love this watch! The only thing I would have liked to see would have been more color options for the band when I purchased it. But this greyish band is geowing on me. Otherwise, I love the sleep info I get. The daily scores for my sleep are so nice! It also reminds me to get up and move around when I've been sitting too long. There are too many things, I like about this, to write all of it down. I definitely recommend this watch!! It is so convenient and pretty easy to use once I learned all the things it does. Thanks so much
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, May 22, 2025
Aloha Cynthia,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're thrilled to hear how much you've been enjoying your Galaxy Watch7. If you would care to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're thrilled to hear how much you've been enjoying your Galaxy Watch7. If you would care to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
3
Not that good
on May 18, 2025
Posted by: Jcwatchman
Battery dies fast if you use too much.and does not check blood pressure like I was told by salesman
Response from Samsung USBy R&R Team, May 19, 2025
Greetings Jcwatchman,
Thanks for sharing your thoughts on your experience with using the Samsung Galaxy Watch7. Your candor is valuable to us as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. The Galaxy Watch7 does not offer blood pressure monitoring at this time in the U.S. due to FDA regulations. If you have any questions for us after reviewing the resources shared or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts on your experience with using the Samsung Galaxy Watch7. Your candor is valuable to us as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. The Galaxy Watch7 does not offer blood pressure monitoring at this time in the U.S. due to FDA regulations. If you have any questions for us after reviewing the resources shared or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: John
from Baltimore, MD
Expertise:Intermediate
Verified Purchase:Yes
Samsung is a staple in our household and the way they offer new products, it will remain that for a long time.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hello there John,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products line. The Galaxy Watch7 has been designed for those in the Samsung ecosystem or seeking a comprehensive smartwatch with advanced health tracking and AI-powered features. It offers a new processor for improved performance, an upgraded sensor suite, and a more robust health tracking experience. If you would like to share any other feedback with us, please feel free to contact Samsung Support. We're always here for you! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products line. The Galaxy Watch7 has been designed for those in the Samsung ecosystem or seeking a comprehensive smartwatch with advanced health tracking and AI-powered features. It offers a new processor for improved performance, an upgraded sensor suite, and a more robust health tracking experience. If you would like to share any other feedback with us, please feel free to contact Samsung Support. We're always here for you! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Vane MR
from Indiana
Expertise:Beginner
Verified Purchase:Yes
It was definitely the best gift I ever gave my wife.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
Verified Purchase:Yes
An impressively stunning great health watch, which I love even more than the Classic 6.
Response from Samsung USBy R&R Team, May 22, 2025
Hey there Robert,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch7 is seamless for users in the Samsung ecosystem, offering a blend of impressive health tracking, AI-powered features, and enhanced storage. The Watch7's upgraded sensors, faster performance, and AI-driven health insights make it a solid upgrade for those seeking a more advanced and personalized wearable experience. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch7 is seamless for users in the Samsung ecosystem, offering a blend of impressive health tracking, AI-powered features, and enhanced storage. The Watch7's upgraded sensors, faster performance, and AI-driven health insights make it a solid upgrade for those seeking a more advanced and personalized wearable experience. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is awful
on May 16, 2025
Posted by: AMK54
from Michigan
Expertise:Expert
Battery is awful. I have just the bare minimum as options running and it doesn't even last me a full day. Can't ever wear it to try the sleep function because it has to be charged over night so I have it for the next day. Have only had it for a week you wouod think the battery would at least last 24 hours
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, May 19, 2025
Howdy AMK54,
Thanks for sharing your sentiments with us regarding your experience with using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you have any questions for us after reviewing the resources shared or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your sentiments with us regarding your experience with using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you have any questions for us after reviewing the resources shared or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from TX
Expertise:Intermediate
Verified Purchase:Yes
The speed is good, it looks elegant and feels comfortable. .
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, May 15, 2025
Salutations Tony,
Thanks for finding the time to share your thoughts with us about using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. We're so excited to hear that your Galaxy Watch7 has surpassed all of your expectations when it comes to performance and design. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for finding the time to share your thoughts with us about using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. We're so excited to hear that your Galaxy Watch7 has surpassed all of your expectations when it comes to performance and design. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
2
Good monitoring at the beginning.
on May 14, 2025
Posted by: Jan B
Battery does not last 12 hours in less than a year of use. This is a replacement due to the same thing happening on the first watch.
Response from Samsung USBy R&R Team, May 14, 2025
Salutations Jan,
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Watch7 battery is capable of lasting for several days before needing to be placed on a charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US