Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Great review
on June 5, 2025
Posted by: NsanMiguel
[This review was collected as part of a promotion.] Just got the watch today and I am very impressed with how the watch functions and how far we have come along. The watch 7 takes are abilities to a new level!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The watch is great!
on June 4, 2025
Posted by: William
[This review was collected as part of a promotion.] The watch is great! When I'm traveling or on the move instead of needing to take my phone out I can rely on my watch to read and respond to messages, play music, etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery **********************
on June 4, 2025
Posted by: Motorman
[This review was collected as part of a promotion.] Battery life less than expected ..............................................................................
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Watch: Galaxy 7
on June 4, 2025
Posted by: IdahoNeko
[This review was collected as part of a promotion.] It has been working great and was a good choice to replace my broken fitbit.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alan G
Verified Purchase:Yes
Much better than previous iterations. Unfortunately some apps no longer work.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on June 3, 2025
Posted by: Taylorade
[This review was collected as part of a promotion.] Works very well for business. I like that I can connect multiple devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice watch!
on June 3, 2025
Posted by: rvaughn
[This review was collected as part of a promotion.] Great battery life, and great for watching videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery is poor
on June 3, 2025
Posted by: Yoda1ANDme2
The battery doesn't last long at all. Not even through an 8 hour shift. Supposed to be able to track my steps and quality of sleep. I am really disappointed. Charging it takes quite awhile as well. In my opinion, for the price, it's questionable whether it is worth it.
Response from Samsung USBy R&R Team, June 4, 2025
Howdy Yoda1ANDme2,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like more information regarding charging your Galaxy devices. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like more information regarding charging your Galaxy devices. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
Written by a customer while visiting Samsung US