Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: kama
from ny
Expertise:Intermediate
Verified Purchase:Yes
worst purchase ever, the battery won't last one day, waste of money my old watch was much better with lasting battery
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, June 16, 2025
Hello Kama,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Disappointed by Samsung
from Seattle
Expertise:Expert
Verified Purchase:Yes
★☆☆☆☆
This watch is a disaster in a sleek disguise. Battery life is abysmal — I’m charging it more than I’m using it. The interface is laggy, the sensors are wildly inaccurate, and half the features feel like unfinished beta tests. I’ve had smoother experiences with dollar store toys. It’s trying so hard to be everything that it ends up being good at absolutely nothing. This is not a smartwatch — it’s a smart disappointment.
This watch is a disaster in a sleek disguise. Battery life is abysmal — I’m charging it more than I’m using it. The interface is laggy, the sensors are wildly inaccurate, and half the features feel like unfinished beta tests. I’ve had smoother experiences with dollar store toys. It’s trying so hard to be everything that it ends up being good at absolutely nothing. This is not a smartwatch — it’s a smart disappointment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 16, 2025
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. We would love to assist you further with what you've described to be experiencing but we need more details before we can do so. Feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. We would love to assist you further with what you've described to be experiencing but we need more details before we can do so. Feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch it tells me to move
on June 14, 2025
Posted by: Leesylovescherries
[This review was collected as part of a promotion.] I love the way that this watch tells me to get up and move when I haven't moved a lot and it encourages me to exercise more than I usually do it also keeps up with my heart rate and lets me know if it's too high. I also like the way that I can answer my texts and my telephone calls on it that makes my life a lot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has saved my life
on June 13, 2025
Posted by: BillyBadAzz
[This review was collected as part of a promotion.] I've never been a smart watch person or any watch. I just didn't like having some heavy and bulky things on my wrist while out and about or at work (army) it would always snag on something or get broke. That changed when I was gifted my Galaxy watch 7. It sits flat/low which helps prevent or reduce the amount of time it gets snagged on things. Because it sits low it reduces the bulk and makes it light. The features are my most favorite because I tend to lose things a lot l9l and with the find my phone app connected to my phone i prevent my wife from making me sleep on couch. The other reason it's amazing is while out a FTX (field training exercise i had forgotten my cell phone in my truck and while out in the woods playing the bad guys i twisted my ankle severely and couldn't walk on it. Thankfully I had my watch which has its own service plan allowing me to text or call without my cellphone with me. So I was able to call and get them to come help get me out. It literally started raining 1hr after they got me out and I would have had a bad night if not for my watch. So not only do I thank samsung but my wife and kids also thank you. They are my life and I couldn't imagine making a little mistake and not getting out causing them to lose their daddy and wife's husband partner and best friend. Again THANK YOU cause that alone is a win for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 13, 2025
Posted by: Wittygal
[This review was collected as part of a promotion.] I love my watch that I have now. Samsung galaxy watch. I have had for a few years now and I wear it ever day and tracks my sleep habits too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on June 13, 2025
Posted by: AppleAnythingStinks
[This review was collected as part of a promotion.] The Galaxy AI features are awesome! 🤩 Again, this watch is so much better than the iWatch I just came from. The large face and the many things you can do with it are great! I love it! ❤️ #GalaxyWatch #Smartwatch #Technology #AI #Innovation
Value
5
Written by a customer while visiting Samsung US
Posted by: Amanda
from Louisville, NY
Expertise:Expert
Verified Purchase:Yes
Lighter than the pro 5! Thinner. Smooth transition between aps, crisp screen. So far I have no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tasha
from Iowa
Expertise:Beginner
Verified Purchase:Yes
I absolutely love this watch. I havent hooked it up with my phone plan bc it works so well without it. Its sleek. Battery life is pretty good I'd say i can get by with 2 days without charging.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US