Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Great New Watch
on June 20, 2025
Posted by: NewWatch
[This review was collected as part of a promotion.] I just got the Galaxy Watch7! First new watch in 7 years! I absolutely love it! It is sleek and clean, and I can barely notice I'm wearing it! I haven't been able to dig into the Galaxy AI yet, but I am very excited to!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sleep tracking
on June 20, 2025
Posted by: Blester
[This review was collected as part of a promotion.] I love the sleep tracking function of my watch. It has been very helpful for me and getting better sleep.
I haven't had them much long but I'm loving all the features and the Galaxy AI.
I haven't had them much long but I'm loving all the features and the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No disappointment
on June 20, 2025
Posted by: ThatKoreanTeen
[This review was collected as part of a promotion.] The new watch feels amazing on my wrist, and I love how it fits perfectly. Scrolling through everything is incredibly smooth, making it a joy to use. The interface is so intuitive, and everything is easy to find. I'm really excited about the new ai features; they're genuinely handy. Overall, it's a fantastic upgrade, and I'm thrilled with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Watch works great
on June 20, 2025
Posted by: TheMindOfBrian
[This review was collected as part of a promotion.] Watch works great, just alot of the times when I'm on a workout it randomly pauses and then fee seconds later starts up again and the pauses again. I feel like it's an issue with setting and if I take the time I could fix it. The watch has more functions on it then I actually need which is cool but I don't use them all. Other then that it looks great, feels great, and holds up to rugged wear for what I do with my job.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I've owned
on June 20, 2025
Posted by: Nessa5
[This review was collected as part of a promotion.] Incredible watch. It's user friendly and has so many useful apps. It's sturdy and perfect for tracking your exercises. I wear it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
loved the watch but not battery life
on June 19, 2025
Posted by: Sexyred
[This review was collected as part of a promotion.] the battery only lasted a year now it dead don't know if I can replace it or not bummed
Value
1
Response from Samsung USBy R&R Team, June 20, 2025
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few instances may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, let us know by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few instances may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, let us know by contacting Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I feel naked without it now lol
on June 19, 2025
Posted by: Ninja117
[This review was collected as part of a promotion.] I love my watch and use it way more than I thought i would you can customize the face a million different ways I got weather heartbeat stress level step counter compass all kinds of things on my face all at one then you swipe its has soon many apps to download and play with but the walkie talkie is one of the most fun to use with any friend who also has a watch and I can't lose my phone anymore! Cus the watch can ding it for you. Also at work I use it all day to control my music from anywhere without have to carry my phone around d or actually walk over to my speaker. Im still exploring new ways to use it but that compass did help me find my way back to my rig when I was mushroom picking and got a little turned around lol
All in all very good product with too many handy functions to list and the new ai on these devices is so easy to use I never have to actually search anything anymore I can just ask ai a question and I have all my answers
All in all very good product with too many handy functions to list and the new ai on these devices is so easy to use I never have to actually search anything anymore I can just ask ai a question and I have all my answers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health alert
on June 19, 2025
Posted by: YBCThaNeRd
[This review was collected as part of a promotion.] I've been having trouble sleeping for a large number of years now and never really knew what the problem was and never really went to go see what the problem was I just kind of dealt with it. But one night I was using the sleep monitoring function on my watch and the watch alerted me that I possibly have sleep apnea and to use the sleep apnea testing feature. I did that and was told that I possibly have moderate to severe sleep apnea. So I went and saw my doctor and got a recommendation for a sleep study and the sleep study came back with severe sleep apnea and I was able to get a CPAP machine and the equipment that I needed to get better sleep. Without my watch I don't think I've ever would have gotten this diagnosis from my doctor. Because I didn't even think I had sleep apnea to begin with.
Value
5
Written by a customer while visiting Samsung US