Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Easy to use many features
on June 27, 2025
Posted by: Sumjoy
[This review was collected as part of a promotion.] I’ve always wanted a Samsung Watch but was a bit intimidated by how complex it might be to use. I finally decided to get one—and it’s been a total game changer. It’s incredibly user-friendly and tracks things like my stress levels and heart rate in real time. I also love that I can use Galaxy AI right from the watch. Honestly, it’s one of the best purchases I’ve ever made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Drops paring all the time
on June 26, 2025
Posted by: Es1989
[This review was collected as part of a promotion.] I have to constantly re pair my watch woth my phone.. it won't let me choose transfer to a new phone so I have to delete the watch just to get it to pair.. like 4 times a week sometime
Value
3
Response from Samsung USBy R&R Team, June 27, 2025
Hello Es1989,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please check out, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please check out, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
2
I like my watch
on June 26, 2025
Posted by: Angi7513
[This review was collected as part of a promotion.] Just it's working, slowly and draining the battery fast, I don't have save battery, but anny way ,just need to exchange wach.
Value
2
Response from Samsung USBy R&R Team, June 27, 2025
Good day Angi7513,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is a game changer
on June 26, 2025
Posted by: Chevypowr
[This review was collected as part of a promotion.] Galaxy AI has changed the way I wear a watch. So many smart function are automatic, health monitored and made into easy to understand reports. Daily stats for steps or stairs are easily found using AI, you can also create health goals using AI. The battery lasts for 2 days, the galaxy watch 7 has been super durable, no issues at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I will upgrade to watch 8
on June 26, 2025
Posted by: Panonymous
[This review was collected as part of a promotion.] I am glad Samsung has increased the internal memory as I always run out of space for my music. I wish Samsung would add an auto shutoff feature the watch is off the wrist or not in use as I sometimes forget to turn off the watch after gym use. I did make this suggestion to Samsung and hopefully they integrate it to the software upgrade.
Value
3
Response from Samsung USBy R&R Team, June 27, 2025
Hey Panonymous,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We're happy to hear that you have been pleased with your purchase so far! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We're happy to hear that you have been pleased with your purchase so far! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted in a Smart Watch
on June 25, 2025
Posted by: dludd1
[This review was collected as part of a promotion.] After using the Samsung Galaxy Watch 7 for a months now, the I'mvery satisfied. This smartwatch offers a great blend of smart features and health tracking, a stylish design, excellent integration with my Samsung S24+.
As a senior citizen, i feel more confident with not having to carry my phone all the time. The emergency features is worth the cost alone, knowing that I can get help our my emergency contacts will be notified in the event of a fall is priceless.
As a senior citizen, i feel more confident with not having to carry my phone all the time. The emergency features is worth the cost alone, knowing that I can get help our my emergency contacts will be notified in the event of a fall is priceless.
Value
5
Response from Samsung USBy R&R Team, June 26, 2025
Howdy Dludd1,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're ecstatic to hear that you've been enjoying your Galaxy Watch7 so far! If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're ecstatic to hear that you've been enjoying your Galaxy Watch7 so far! If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on June 25, 2025
Posted by: Kimba62
[This review was collected as part of a promotion.] I love my Galaxy Watch 7. It helps me keep track of my health. Plus I don't have to worry about missing call if I don't have my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch
on June 25, 2025
Posted by: Sunjkd
[This review was collected as part of a promotion.] I love my watch,I just wish you could talk on it longer before it over heats. I love how it tracks my steps,heartbeat, when it tells to get up and move.
Value
5
Written by a customer while visiting Samsung US