Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
2
Apple does it better
on July 9, 2025
Posted by: AeroP13
[This review was collected as part of a promotion.] its clunky and clumsy and not very engaging or user friendly. A pain to set up and get used to. The idea for features to access things with wrist and hand movements is great but it doesn't work well, it's difficult to get to know and learn, hard to change settings for it and overall just kind of a disappointment. Battery life is truly bad too
Value
2
Response from Samsung USBy R&R Team, August 27, 2025
Hello AeroP13,
Thank you for taking the opportunity to share your experience using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we always seek to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 44mm offers a lightweight (0.42 lb. or 6.7 oz.) aluminum build that makes it easy to wear all day and night. It's an ideal choice for those who prioritize innovative AI-driven health features like the AGI index or other advanced health-tracking features not offered by our competitor like Sleep Apnea Detection, Energy Score, and advanced body composition analysis. We realize that transitioning to new devices can be accompanied with a learning curve. Have no worries! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources to help you become better acquainted with your new device. Feel free to check them out when you have the time and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we always seek to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 44mm offers a lightweight (0.42 lb. or 6.7 oz.) aluminum build that makes it easy to wear all day and night. It's an ideal choice for those who prioritize innovative AI-driven health features like the AGI index or other advanced health-tracking features not offered by our competitor like Sleep Apnea Detection, Energy Score, and advanced body composition analysis. We realize that transitioning to new devices can be accompanied with a learning curve. Have no worries! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources to help you become better acquainted with your new device. Feel free to check them out when you have the time and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
It fits nice then comfortable. It doesn't slide al
on July 9, 2025
Posted by: Luckyb28
[This review was collected as part of a promotion.] Galaxy AII use my watch to check on my health. Such as my heart rate, my stress level, as well as my sleep time. I enjoy the fact that it keeps up with my steps as well and is very informative and easy to use. We're very comfortable to wear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs longer battery life
on July 9, 2025
Posted by: Raggedyanne29
[This review was collected as part of a promotion.] Love it but wish the battery lasted much longer. Might trade in and upgrade to the 8 if the battery has improved much after unpacked event.
Value
3
Response from Samsung USBy R&R Team, July 9, 2025
Hey Raggedyanne29,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly handy!
on July 8, 2025
Posted by: Tman03
[This review was collected as part of a promotion.] This watch is one of my most used pieces of technology in my daily life! I can't tell you how nice it is to be able to track steps and calories, log what I eat, and see and manage notifications all without taking my phone out of my pocket. I have owned a galaxy watch before, but this one has the added benefit of the Galaxy AI features, like the smart reply suggestions that make it easier to send texts from just my watch, and the energy score that helps me know whether to focus on recovery or fitness based on previous days' activities and my sleep the night before. Overall, I highly recommend this watch to anyone who may be looking!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wish It Was More
on July 8, 2025
Posted by: HelenaTampa
[This review was collected as part of a promotion.] I needed an everyday watch for keeping up with messages from customers, so I thought this was it. Unfortunately, the battery runs down way too quickly in one day vs. my Fitbit that could go about 3 days when new. I am forced to keep special watch chargers with me at all times. Now somehow the crystal face broke, I don't know how, it's first time I have broken a watch face. Perhaps because the face edges sit on top, not level with the outside frame. Finally, I got the smaller of the 2 watches but it still looks huge on my small wrist.
Value
2
Response from Samsung USBy R&R Team, July 9, 2025
Howdy HelenaTampa,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us after reviewing the resources shared, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us after reviewing the resources shared, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!
on July 8, 2025
Posted by: BaeCann
[This review was collected as part of a promotion.] I absolutely love my watch! Would recommend to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great device but i still miss the rotating
on July 8, 2025
Posted by: Munizmuniz
[This review was collected as part of a promotion.] Galaxy AI works well with this device. I use it when I do my workouts. I set the timer, and in the mornings I check my body composition to watch my progress. The only thing that I don't like is that we don't have any mechanical dial or rotating bezel to select things... everything is with the screen, and that's kind of annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It works really well
on July 8, 2025
Posted by: Kattishness
[This review was collected as part of a promotion.] Ive had alot of smart watches over the last 2 years but this one is the best so far. It has a horrible battery life but it does so much. There's not alot of customizing the watch faces. Which is a downer but you can download alot of really useful apps directly to the watch. With the right apps its worth the bad battery life.
Value
4
Written by a customer while visiting Samsung US