Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
4
Great gift
on November 30, 2025
Posted by: Vintex
from Texas
Expertise:Intermediate
Great gift I got the 44mm one for my brother and he loved it I decided I wanted to upgrade too.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy if you don't have a Samsung phone
on November 30, 2025
Posted by: Rmaz98
from Los Angeles California
Expertise:Expert
Ecg and blood pressure will not work unless you have a Samsung phone. There was a workaround but stopped working after ui8 update. Never buying another Samsung product
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, December 1, 2025
Hello Rmaz98,
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. We strive to provide our customers with exceptional experiences and quality products. Some Galaxy Watch7 features, particularly advanced health ones like ECG and sleep apnea detection, do not work with non-Samsung phones because they require the Samsung Health Monitor app, which is only available on Samsung devices. Other features, like reminders, certain calendar functions, and Samsung Find, also have limited functionality or are unavailable with other Android phones. Basic functions like fitness tracking, weather, and app/watch face installation typically work across different Android phones. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. We strive to provide our customers with exceptional experiences and quality products. Some Galaxy Watch7 features, particularly advanced health ones like ECG and sleep apnea detection, do not work with non-Samsung phones because they require the Samsung Health Monitor app, which is only available on Samsung devices. Other features, like reminders, certain calendar functions, and Samsung Find, also have limited functionality or are unavailable with other Android phones. Basic functions like fitness tracking, weather, and app/watch face installation typically work across different Android phones. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
3
A little disappointed
on November 30, 2025
Posted by: Old lady
from NY, NY
I like my watch overall but just realized that if I take off my watch before getting out of bed, I lose the entire night's sleep data and analysis. BUMMER. I bought the watch mainly for health monitoring and it's still a learning experience.
Response from Samsung USBy R&R Team, December 1, 2025
Hello Old,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your candor as we continue to improve the design and functionality of our product line. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your candor as we continue to improve the design and functionality of our product line. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Queens, NY
Expertise:Intermediate
Verified Purchase:Yes
Saving the world just got a whole lot easier with this bad boy! Plus, it has everything from the Galaxy phones of 10 years ago that were taken away and put on the watches.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John O
from 92009
Expertise:Intermediate
Verified Purchase:Yes
I'm embarking on a long term focus on my health including use of several apps, with Samsung Health being a key. And of course the Samsung watch 7 is at the heart of that. Love this watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marqmilkmoney
Expertise:Beginner
Verified Purchase:Yes
Awl man I lOVE the his watch better than my previous other brand watch. It’s more stylish not jus in my eyes but in the eyes of my peers as well, the compliments and subtle nods let me know I made the right choice.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
5
Candi
on November 25, 2025
Posted by: Candi
I love it
Why y'all asking me that. Come on now. I love it
Why y'all asking me that. Come on now. I love it
Written by a customer while visiting Samsung US
Posted by: GregCMulch
Verified Purchase:Yes
A little bite hard to get use to for a first user.
Written by a customer while visiting Samsung US