Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
3
It's okay but .
on August 11, 2025
Posted by: Missmyiphone69
[This review was collected as part of a promotion.] I love AI but why the heck is Gemini not named Gemini and why do I say hey Google but hey Gemini sometimes it's just so frustrating and confusing just combine the interface already!
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Hi there Missmyiphone69,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to new devices can feel a bit overwhelming in the beginning. Have no fear, we have a ton of resources available for you. Feel free to check them out when you have some time to become better acquainted with your new device and its features. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to new devices can feel a bit overwhelming in the beginning. Have no fear, we have a ton of resources available for you. Feel free to check them out when you have some time to become better acquainted with your new device and its features. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
4
Just needs a little improvements
on August 11, 2025
Posted by: TheAgency48onYT
[This review was collected as part of a promotion.] The watches heart sensor is a little bit finicky at times of register almost within two heartbeats away and I verify this through an actual doctor doing heart monitoring at the exact time and then I other times it'll go over and it'll say 112 and they would be at like 75 so I can be a little bit tricky and yes I've done cleaning and resets and even check the way I wear it just to rule anything out but it's weird also I don't recommend using the constant monitoring it's had more incorrect monitoring so stick to the other two settings it is a great watch and useful but I do wish there was more control on the app to do the settings for the watch as it can be a little bit tricky if it's your First Smart watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Far beyond my Galaxy watch active 2
on August 10, 2025
Posted by: FlyBoy413
[This review was collected as part of a promotion.] Galaxy AI on my watch has helped me out a lot with writing notes and texts and even finding new information. I have already immersed myself in using as many of the features on my watches I can including the talk to text and the phone function and it's all clear as day. I also listen to music through my watch when I don't want to waste my phone battery so I don't have my Bluetooth speaker around. Overall it is awesome and I couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great lightweight watch
on August 10, 2025
Posted by: Antiix
[This review was collected as part of a promotion.] I absolutely love my new Galaxy Watch 7! It has become an essential part of my daily routine. The display is incredibly vibrant and sharp, making it easy to see all my notifications and health stats at a glance, even in bright sunlight. But what I love most is how it motivates me to stay active. The daily activity goals and the personalized "Energy Score" feature are fantastic. It's not just a tracker; it's like having a personal coach on my wrist, encouraging me to get up and move. Whether it's a reminder to stretch after sitting for a while or tracking my runs, the Watch 7 keeps me on track with my fitness goals. It's a game-changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
007 Gadget
on August 10, 2025
Posted by: Sam2sung
[This review was collected as part of a promotion.] If you ever play Goldeneye 007 for N64 than you know this watch elevates life and allows to feel like a true life James Bond spy with the level of tech in this watch. Great for tracking health and fitness and conveniently staying in communication.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to use! love all the Samsung products
on August 10, 2025
Posted by: Heather
[This review was collected as part of a promotion.] I love all the health apps, along with the AI. I can do anything on my watch that I can do on my phone. I love being able to ask my watch how the weather is outside or play music. Navigation is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features and it helps me to keep fit.
on August 10, 2025
Posted by: Ugobest
[This review was collected as part of a promotion.] This Smart watch is really smart and help me to be fit and healthy. The Ai feature is top notch.
I really enjoy using the watch.
I really enjoy using the watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best smartwatch I’ve owned!
on August 10, 2025
Posted by: Shaynablueyes
[This review was collected as part of a promotion.] The Samsung Galaxy Watch 7 has completely blown me away. The design is sleek, comfortable, and feels premium on my wrist. The display is crystal clear and vibrant, even in bright sunlight, and the touchscreen is very smooth.
Performance is lightning fast — no lag when opening apps or tracking workouts. I especially love the improved health features like accurate heart rate monitoring, advanced sleep tracking, and the new body composition analysis. The fitness tracking is spot-on, and it even automatically detects when I start walking or exercising.
One of my favorite upgrades is Galaxy AI. It makes the watch feel smarter and more helpful than ever — giving me personalized health insights, proactive reminders, and even smart suggestions based on my daily routines. It’s like having a mini coach and assistant right on my wrist.
Battery life is surprisingly solid — I can easily get through two full days with moderate use, and charging is quick. The customizable watch faces let me change the look to match my mood or outfit.
Pairing with my Samsung phone was effortless, and the notifications come through instantly. I can reply to messages, take calls, control music, and now even get AI-assisted replies without touching my phone.
If you’re looking for a smartwatch that’s stylish, feature-packed, and intelligent, the Galaxy Watch 7 with Galaxy AI is worth every penny.
Value
4
Written by a customer while visiting Samsung US