Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6 out of 5
4.6
(4,066 Reviews)
Open Ratings Snapshot
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product. 
(
724 out of 878
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5 out of 5
5
Great smartwatch with good health tracking tools
on August 3, 2024
Posted by: Satfit
[This review was collected as part of a promotion.] Watch 7 is faster compared to previous generation watches and it has AI-Powered Health Tracking which includes advanced health features like sleep apnea detection, AGEs index tracking, and an Energy ScoreAd.Great watch for tracking regular workouts and GPS tracking works well for tracking walking/ Running activities
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent but....
on August 2, 2024
Posted by: TrekinJ
[This review was collected as part of a promotion.] Coming from 10 years with fitbit. I wanted somthing that gave me more functionality with my phone and to still give me my activity information. This gives me all I wanted. However, the battery bearly last my a day. I need the watch to at least last me to get home from work and it does not last.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not happy
on August 2, 2024
Posted by: Gmoe
from Ohio
Expertise:Expert
I just received my watch s7... battery is terrible! Doesn't last a day. Tried several watch faces & complications, still runs down... come on samsung! I should've kept my s5 watch!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 3, 2024
Thank you for getting in touch, Gmoe. We appreciate your insights. We noticed you're reaching out to inform us about the new Watch7. The Watch7 features a floating glass design and colorful stitching points that add a touch of elegance to your wrist, while ripples on the band indicate it's ready for workouts. The Watch is available in Small and Large sizes, with three color options: Green, Silver, and Cream. If you're experiencing a shortened battery life, please check out the link attached for options to optimize your battery life. If this persists, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new watch! Upgrade from 5
on August 2, 2024
Posted by: JonT
from California
Expertise:Expert
Verified Purchase:Yes
Love my new watch. After years of using the 40mm I switched to the 44 and its way better. Love the new features and a HUGE fan os samsungs trade in program. Get yourself a spigen glass screen cover and itll be well protected. Recommended buy!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Definitely an upgrade
on August 2, 2024
Posted by: Jstar1
[This review was collected as part of a promotion.] Upgrade from a Watch 3 classic. It has much better battery life and is more responsive which is expected and delivered. Only complaint really so far is the "go to phone" message. If it cannot do the function of the app then why have it on the device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An upgrade over the Watch6!
on August 2, 2024
Posted by: Alyssa
[This review was collected as part of a promotion.] I love this watch more than the Watch6!
The improved sensors integrate well with my existing Samsung ecosystem setup and have been keeping me on track with sleep and exercise. I like that they're better at automatically tracking workouts and heart rates (which is especially important for me since I have to keep track of my heart rate for medical reasons).
The new athleisure bands also look and feel a lot better than previous editions. They don't shift up and down and they also don't make my wrist sweat beneath the band.
The improved battery life is also more convenient. I've gone from daily charging to charging only every 2 - 3 days (while still having some battery leftover at the end of the day)!
I'd have to say, also, that one of the more underrated features is the Galaxy AI. The ability to respond to texts and calls with messages that sound like me (rather than canned machine-sounding responses) is really nice!
My biggest gripe is definitely that the screen is still somewhat prone to scratches like the Watch6, but that's nothing that a screen protector can't fix.
Overall, though, highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My second galaxy watch
on August 2, 2024
Posted by: Cj68fold6
[This review was collected as part of a promotion.] The Galaxy Watch 7 impresses with its sleek design and high-quality Super AMOLED display. Available in various sizes and finishes, it combines elegance with functionality. The intuitive interface enhance navigation, while the watch's performance is smooth and responsive, thanks to the latest processor and Wear OS.
Health tracking is a highlight, with advanced sensors for heart rate, ECG, and blood oxygen, plus detailed sleep analysis. Fitness features are extensive, supporting numerous activities with accurate GPS tracking. Battery life is solid, offering 2 days on a single charge, and charging is quick with wireless support.
Connectivity is strong, with Bluetooth, Wi-Fi, and optional LTE, ensuring you stay connected even without your phone. Compatibility is best with Android devices, though it supports iOS to a lesser extent. Voice assistants like Google Assistant and Bixby add convenience, but the watch's higher price might be a consideration for some.
Overall, the Galaxy Watch 7 is a top choice for those seeking a stylish, feature-rich smartwatch with excellent health tracking and performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery Drain👎🏾
on August 2, 2024
Posted by: Tanajo
from Md
Battery doesn't even last a full day. I can not make my step count because I have to charge the watch in the middle of my workout.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 2, 2024
We appreciate your feedback, Tanajo. Your feedback is essential to our continued improvements. We see that you are reaching out with concerns over your Watch7 battery life. We offer a 12-month limited manufacturer defect warranty through Samsung Care. We understand how important it is to have a long battery life on your devices as you use our health features such as the step counter. Check out the attached link that should give you options to optimize your battery life. If this continues, reach out to us at Samsung Support.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
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