Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Lenny
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
Battery life is horrible. Watch is dead after 5 hours. Tried to factory reset, even try to disable all the futures, still not helping. I see many people having same issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, August 5, 2024
Thank you for your honest review, Lenny. We truly value your feedback as we strive to continually improve our products. We appreciate you reaching out to us regarding your experience with the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. Additionally, they now feature Galaxy AI, which acts as a personal coach, constantly analyzing data to help you prepare for the day ahead. If you are experiencing shorter battery life, please check the attached link for options to maximize your battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jose
from VA
Expertise:Intermediate
Verified Purchase:Yes
This watch can hold a charge longer than two days which is great since they removed the power share function. The sleep apnea test is also great since it validated what I though I might have and now time to go to the doctor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Burritoboy
from FL
Expertise:Intermediate
Verified Purchase:Yes
Great for what I use it for. I love the health tracking, and the Samsung health app.I definitely looking to get the ring soon to pair with it. Can't wait!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Need longer battery life otherwise a great watch
on August 5, 2024
Posted by: GButler
from Liberty Hill, TX
Expertise:Expert
Verified Purchase:Yes
I figured that by now a watch would run for nearly a week before needing a recharge. Instead it would run less than 24 hours before needing a charge. After a recent update I'm now getting around 32 hours on a full charge.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: MXTR
from Miami, FL
Verified Purchase:Yes
Very happy with the Watch 7. Most importantly is the battery life. On the Watch 6, I would get at most 1 day. Now I am getting 2 days plus. Everything else as far as features is the same, but I have yet to explore everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JTech Reviews
Verified Purchase:Yes
Very nice but would be vastly better if played better with iOS
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Miguel808
from Hawaii
Expertise:Intermediate
Verified Purchase:Yes
I own previous Galaxy watch models, original Galaxy watch and classic watch 4, and I love the trade-in program. The watch 7 actually has all the functions I wanted but was concerned about the battery life. It wasn't even lasting half day, I was charging it mid-day at work for couple weeks. Samsung resolved this problem with an update and now it lasts all day. I'm very happy with my purchase now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch reviews
on August 5, 2024
Posted by: Pisces
[This review was collected as part of a promotion.] Camera is good for a quick photo, calls could be better. Texting has gotten easier.
Value
5
Written by a customer while visiting Samsung US