Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
2
Not the battery and poor customer service
on August 6, 2024
Posted by: Kat2
from Cleveland ohio
So far the battery has been sub par. I have to have most of the features off to get through the day and be able to sleep in the watch. If I do a work out it doesn't make the day.this is even after the recent update. Also the promo for the free watch band was a waste. They only sent out M/L bands and they don't fit. So that's a waste of time and product.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate you taking the time to share your experience with the new Watch7. Samsung's latest smartwatches provide detailed insights into your nighttime activity, monitoring everything from time spent in different sleep stages to your snoring habits. After evaluating your sleep quality and providing you with an Energy Score, they establish daily routines and goals to help you achieve your health and fitness targets. We understand the importance of having a long-lasting battery so that you can enjoy these features. Please click the link below for options to optimize your battery life. If you need further assistance, please reach out to us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: TonyM
Verified Purchase:Yes
I upgraded from the Watch4, and it's a great step up. Everything about it is incrementally better (although not drastically different) and it has a great look and feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Miguel
from New York, NY
Expertise:Expert
Verified Purchase:Yes
It's like the other galaxy watches. It does what it is supposed to really well plus I got a really good deal on it. The only complaint I have about it is the limited availability in different colors.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erica
from Belvidere nj
Verified Purchase:Yes
I love my new watch 7 ...just wish the battery would last a few days but otherwise it is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery sucks
on August 6, 2024
Posted by: Fredh8402
from Detroit, mi
Watch is more responsive but my battery last half as long very disappointing. I want my old watch back. Will not make it past my 8hr shift at work when it already on battery save mode.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
We value your honest feedback, as it's essential for us to make continuous improvements. We see that you've contacted us regarding your new Watch7. The Watch7 is equipped with a new 3nm processor that supercharges your daily routine. You can quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. If you are experiencing a shorter battery life, check out the following link attached for options to help optimize your battery life. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Reddy
from Herndon, VA
Expertise:Expert
Verified Purchase:Yes
With latest Software update, the battery holds good for 2 days with all features enabled.
I am happy with the purchase.
I am happy with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: DB Cooper
from Wisconson
Expertise:Expert
Verified Purchase:Yes
The best so far! If only I could afford the ultra 😪
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Omar
Verified Purchase:Yes
Overall i like it but the battery drains too fast.I thought they would have fixed that problem by now
Written by a customer while visiting Samsung US