Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Haisong Cai
from San Diego
Verified Purchase:Yes
slick design, fast charging, sharp display, but lack of killer apps, so-so battery live.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good features but poor battery life!
on August 8, 2024
Posted by: NikRamz
from Maryland
Expertise:Intermediate
I received the new Watch 7 a week ago after placing a pre-order a month ago.. I've traded my Watch 3 in and this watch seems to have a lesser battery life than the 4year old Watch 3 model.!!
That being said the other features of the watch look good.. it has a smooth interface, the bezel looks good, got some good complements from folks who saw the new watch.. Hence the overall 3 stars..
That being said the other features of the watch look good.. it has a smooth interface, the bezel looks good, got some good complements from folks who saw the new watch.. Hence the overall 3 stars..
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, August 9, 2024
Hi Nik. We appreciate your outreach. We love hearing from our valued customers to gain their insights. We see that you are reviewing your new Watch7. The Watch7's new 3nm processor supercharges your daily routine. Quickly switch from checking the weather to tracking your workouts. Plus, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch7 keeps up with you. If you are still experiencing shorter battery life, make sure your watch's software is updated. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap Settings tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software.
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Written by a customer while visiting Samsung US
Posted by: Kap g
from Lax
Expertise:Intermediate
Verified Purchase:Yes
Works well other than battery issues. It drains too fast as compared to my earlier Samsung watch. I've too send it back for repair to Samsung in less than 10 days to fix it as online help wasn't able to make it fix.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, August 9, 2024
Hey! It's great to hear from you and gain your insights. We strive to provide the best products and services to our customers. We see that you are reaching out concerning your Watch7. It's good to see that your device works well. If you have any further concerns regarding this, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Galaxy S24+
on August 8, 2024
Posted by: Anna4Larry
[This review was collected as part of a promotion.] We love our new phones! The clarity and sound is incredible even while using speaker or ear buds ( other brand). I have hearing issues and no other phone was loud and clear enough for me. I can't wait to see all the available Xtra apps available for the samsung galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy of use
on August 8, 2024
Posted by: Buckking24
[This review was collected as part of a promotion.] I like the new Samsung 7 because it's easier to use. It seems like better than the 6 and the 5 that I had previously. I've enjoyed it that so far. It's been 2 weeks and I'd like how it saves your fitness. And it connects to my buds now too. So I've controlled out my earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First galaxy watch ever!
on August 7, 2024
Posted by: Kristie
[This review was collected as part of a promotion.] I'm a first time user of the galaxy watch and must I say it did not disappoint. Initially my battery life was literally capped at 7-8 hours which had me nervous. All I needed was a little update and boom! Worked like a charm. At minimum I'm getting 24 hours of usage. I run a few apps daily but with the Galaxy AI improved sleep tracking feature im kind of hooked on it! It's my favorite thing to review in the morning. I just find it extremely interesting and informative and really digs into the dos and don'ts before bedtime. Learned more about my sleep patterns since I bought this watch.
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve N
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
I loved my Samsung Watch 7. The display is gorgeous. The watch response time is fast. The watch band is comfortable to wear at night. The watch monitor my sleep stages, energy score, sleep score, AGE index and my exercise activities. The battery life is improved over old Galaxy Watch. I am averaging two days of battery life which is very good for a smart watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Smiley
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I just mainly use my watch for monitoring my sleeping. Sometimes use it while exercising but overall I appreciate what it does as for input information between phone and watch. Keep in mind the 40mm battery doesn't last as long.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US