Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Posted by: Donna Jeary
Verified Purchase:Yes
The watch has some nice features. I gave it a 3 star rating for two reasons. First the battery life is terrible. It lasts less than 10 hours. Second is that it has the AI feature but my phone is an S 21 so its not compatible. The software update was only for S 22 and above. Since I don't want to pay for a new phone at this time, it's a useless feature.
Response from Samsung USBy Social Commerce, November 7, 2024
Thank you for reaching out to share your feedback on the Galaxy Watch7, Donna. Your input is invaluable as we continue to make improvements. The Galaxy Watch7 is designed to help you achieve your health goals. Its new 3nm processor enhances your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch7 keeps up with your active lifestyle. Please note that the One UI 6.1 software update is required to access Galaxy AI features on compatible devices. Available features may vary depending on the device and operating system version. As far as the battery life, it's important to make sure that your watch is up to date with the latest software available. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help optimize your watch's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Posted by: Yhanss
from Enterprise, FL
Expertise:Beginner
Verified Purchase:Yes
Excellent product, very nice and help to do a lot task easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ankur
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Not graleat battery life. The watch doesn't have good response to motions and doesn't do the functions intended to perform on those motions. Watch 6 was much better than watch 7
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 6, 2024
Hey Ankur! Thank you for reaching out to share your feedback on the Galaxy Watch 7. Your insights are incredibly valuable as we strive to make improvements. The Galaxy Watch 7 offers a range of impressive features, including Galaxy AI-Powered Health Insights, which allows you to monitor your daily well-being with the Energy Score and discover your body's potential. It also includes Personalized Sleep Coaching for more restful nights, as well as Dual-Frequency GPS for accurate navigation. We understand the importance of having a long-lasting battery to power the great features that this watch offers. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please check out the link attached for options that should help optimize your watch's battery life. As far as what you are experiencing with the motions, we'd like to gather some additional information so that we can further assist you. Please reach out to us at Samsung Support so that we can work together to get this resolved. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Juganhut
from Orlando, FL
Expertise:Beginner
Verified Purchase:Yes
I have tried different watches and never able to wear longer than a week. I got this watch with a trade in and have been wearing it a few weeks now. Simple and functional. Using things I never thought I would like workout tracker and tap to pay. Also the gps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
I'm impressed. I didn't think the battery life would be that great but its better than expected! Only issue would be a better watch band. One with no gap.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Lex Hex
from Augusta, GA
Expertise:Intermediate
Verified Purchase:Yes
All around fantastic smart watch and a real step up from the Galaxy Watch 5 that I traded in. Getting close to 3 days between charges and the screen is awesome. Very pleased with my purchase and trade in deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Smitty
from Donora, PA
Expertise:Intermediate
Verified Purchase:Yes
Love this smartwatch. It is the lightest smartwatch I have owned. The battery life on it is amazing. It does what it is supposed to without any problems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded!
on November 4, 2024
Posted by: Jona24
[This review was collected as part of a promotion.] I switched from from Galaxy watch 4 classic. Even though I miss the rotary dial, the improved battery life and other features makes it a worthy upgrade.
Value
5
Written by a customer while visiting Samsung US