Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6 out of 5
4.6
(4,066 Reviews)
Open Ratings Snapshot
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product. 
(
724 out of 878
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5 out of 5
5
Best smartwatch of 2024
on November 25, 2024
Posted by: Shaun
from Orlando, Fl
Verified Purchase:Yes
I love it! Tons of features, good price, and the battery is amazing!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Slick green watch
on November 24, 2024
Posted by: Rick B
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Nice clean lines handsome and modern styling.Great apps and precise functions. Great watch for the money
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on November 24, 2024
Posted by: Alberto
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I'm very satisfied with my watch. Worth every penny.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love! So comphy!
on November 24, 2024
Posted by: Terrylynn
from Midway GA
Expertise:Beginner
Verified Purchase:Yes
Love it! It does everything I need it to do, it's so comfortable to sleep in. Highly recommended!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent smartwatch
on November 23, 2024
Posted by: Anonymous
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
Bright screen, nice snug band.
Functionality wise is great.
I have no complaint at all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy Watch 7
on November 23, 2024
Posted by: Robert
from Texas
Expertise:Intermediate
Verified Purchase:Yes
This watch surprises me almost every day with suggestions on new things it can do. I like it mostly for the health readings it gives me. Best smart watch i have ever had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid device with a couple of caveats
on November 22, 2024
Posted by: Murph
Expertise:Intermediate
I got this thing about 4 days ago to upgrade from a Fitbit. The first thing I realized that all of you reading might already know is that this is a completely different class of product than a fitness tracker. This is a smart watch which has a lot more features than basic fitness tracking up to and including a constant LTE connection.
The build quality, accessory ecosystem, and functionality are all mostly great. It definitely feels like it's a step above the fit and finish of even Fitbits which are well known brands. It can track pretty much everything that a Fitbit charge 6 can and more. The screen is surprisingly clear and even when dimmed still pops with color and contrast.
Those are all the good things. Now for my main and only issue and how I solved it. The LTE connection, get texts and calls to your watch, stay connected constantly for up to the second live updates, etc. etc. The only problem is that while you CAN do this, it will decimate your battery. With every power saving feature enabled BUT LTE on (that is battery saver, Bluetooth off, AOD off, Wi-Fi off, dimmest screen possible, health tracking off, and a barebones watch face) My battery drained by nearly %15 an hour, which is clearly no sustainable if you work even an 8 hour shift. This battery life on a device that is supposed to stand in for a watch, or even a fitness tracker would be completely unacceptable.
My solution, which dropped my battery usage down to %2-%3 per hour, a much more acceptable range, was to turn on airplane mode the majority of the time and then only turn it off once or twice a day to sync or when I specifically want to use LTE features. This is not ideal as it obviously disables a couple of the main features of an LTE enabled watch like receiving texts or calls and constant connection to your phone. However for my use case it turns the product from basically unusable to totally fine.
All other things being equal or better I find that this is a totally acceptable product, I wish Samsung would release an update allowing you to more deeply customize syncing and features outside of airplane mode (to my knowledge right now the LTE configuration begins and stops with on/off) so that I could set it up to not constantly connect but rather automatically sync data every 30 minutes to an hour and completely disable more connection heavy features like constantly checking for new calls/texts. In this way I could not even have to worry about syncing but also have usable amounts of battery life for 1-2 days.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch 7
on November 21, 2024
Posted by: ROGER NOVELO
from Portland, Oregon
Expertise:Intermediate
Verified Purchase:Yes
Very fast, good materials, durable i like the interfaces between watch and phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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