Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
4
Nice watch, good features!
on March 24, 2026
Posted by: Squale
So I got this watch my first smart watch so I guess I don't have anything to compare it to. I think the watch works great. It has a pretty good number of apps and they always add more. The screen is good. The slide typing if careful is accurate however for some reason like most Samsung devices of its wet is almost impossible to use the screen. It does show up good and clear on a sunny day unlike my s25+ which I can barely see half the time. The battery life does kinda suck. If I could wear it all night and then charge it while I take a shower that works be great but it needs a couple hours to get full charge. They say to check out some article on how to get better battery life but 1, it doesn't take you to that article, 2. The article said some really basic crap. Basically it says to put it in watch only mode to get days off battery life. Which is defeating the purpose of having a smart watch. Even if I'm power saving mode, no AOD, with Wi-Fi off, Bluetooth is nessacary if you need to keep it connected to phone, 50% bright, quick turn off display still get a full day off you don't really use it at all. Not ideal. You should be and to use apps keep it in a power saving mode and get at least a full 24 hours out of it. They need to work on the software keeping services minimal auto dimming when not looking at it, only having sensors run when triggered, etc, to get that power consumtion down and give it just 50ma more size would maybe give it two to three days of use. Or give it a solar cell somewhere so it gets charged even a little bit by the sun. Or super fast charging to go from 15%to 100% in a half hour or less.. otherwise I thinks it's great. Wish they were working on glasses that could be stand alone instead of a watch though.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for wellness, health tracking and training
on March 21, 2026
Posted by: AV2011av
from Greece, GR
Expertise:Intermediate
The Watch is fantastic it has everything you want stress measurement, heartbeat, AGES, very nice interface a lot of customizable and informative watch faces along with sleep tracking and many more, my only downside on the watch is the durability of the battery the battery life of the watch is very nice but it doesn't last more than 3 days for me although is very accurate with all it's fitness and health features overall it's a 10 without the battery I would definitely recommend this to others it's perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: D Campbell
from VA
Expertise:Expert
Verified Purchase:Yes
The heart rate monitoring device on the back of the Galaxy Watch 7 is bulkier compared to the Galaxy Watch 6 and 8. This added thickness makes it uncomfortable to wear while sleeping at night.
I am considering switching to the Galaxy Watch 8 to ensure I can comfortably wear it during sleep.
I am considering switching to the Galaxy Watch 8 to ensure I can comfortably wear it during sleep.
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Rick
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Great display, much faster than my Galaxy 5. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Fancy Mustard
Verified Purchase:Yes
I really appreciate the nice design, especially the choice of a round face over the latest rounded corner design—it gives the watch a classic and sophisticated look. The strap is also fun with its color stitch detail. I'm enjoying it so far, and I hope to see more design options for the straps available for the summer season!
Written by a customer while visiting Samsung US
Customer Rating
1
Sucks
on March 2, 2026
Posted by: JT Goodnight
Always separates itself from phone. It's always a battle to keep connected. After 6 months I have come to the conclusion that I've gone back to a regular wristband watch and don't use Sumsucks anymore.
Response from Samsung USBy R&R Team, March 3, 2026
Hello JT,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your Galaxy Watch7. Let us know afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your Galaxy Watch7. Let us know afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US
Customer Rating
5
One tough watch!
on March 1, 2026
Posted by: Crusher
from Finger Lakes, NY
I've had my watch for a bit. Love it as much as I can love a watch. But, I have to leave a review of the durability of this product. I lost mine around January 25th, searched high and low with no luck. Finally, on February 28th, as snow was melting, I found the watch buried in the mud in my driveway. It has been under snow for over a month and had obviously been driven over. No physical marks on it, I put it on the charger and it automatically lit up. The thing is working just as well as the day I got it! Great job to those who designed and manufactured it. I am impressed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gaetan
Verified Purchase:Yes
The design is eyes popping. Lightweight and easy to navigate. I enjoyed it.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US