Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
5
Wonderful addition to the galaxy family
on March 1, 2025
Posted by: ElEn89
[This review was collected as part of a promotion.] The galaxy ecosystem makes life more convenient and quicker the watch paired with the phone makes most apps seamless like messaging or streaming music instead of using my phone I either left nearby or pulling it out of my pocket or from where ever it maybe and without the need of unlocking my phone I can easily change the song turn up the volume ask Bixby or Google to text or call and many other various tasks that are now more convenient to my lifestyle whether I'm working exercising or pretty much anything that requires more hands on activities and the watch is nice for all the fitbit/health features especially when paired with the galaxy ring also the watch is nice to take a quick glance at for time date wheather activity etc whatever you desire for the watch face and settings to be customized to what suits you......a must have.... convenient comfortable powerful
Value
5
Written by a customer while visiting Samsung US
Posted by: DSLS
from Scranton, Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
This watch is great. Its so much faster than my galaxy 4 classic. And thankfully theres more storage space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch but battery life could be better.
on February 28, 2025
Posted by: Seattle mom
from Seattle, WA
Expertise:Beginner
Verified Purchase:Yes
I do like the Galaxy Watch7. The only problem I have with it, is that I need to charge it twice a day and it charges slowly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The watch is awesome, fast service. But if you don't answer this survey the will bug the crap out of you. So here it is
Response from Samsung USBy R&R Team, March 3, 2025
Hey Kerry,
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch7. We're elated to hear that your Watch7 is performing up to your expectations. We'd love to hear more about your experience when you have the available time. Feel free to contact Samsung Support if you would like any further assistance or if you would like to share additional feedback with us. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch7. We're elated to hear that your Watch7 is performing up to your expectations. We'd love to hear more about your experience when you have the available time. Feel free to contact Samsung Support if you would like any further assistance or if you would like to share additional feedback with us. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent!! I love this watch and i told u BUY IT!
on February 28, 2025
Posted by: Wilfredo
Verified Purchase:Yes
Awesome!!! Excelent!! I love this watch and i told u BUY IT!
Written by a customer while visiting Samsung US
Posted by: ARORA
Verified Purchase:Yes
"I am extremely happy with the Galaxy Watch 7. The battery life is excellent, and the features are fantastic. This watch meets all my needs perfectly."
Features
5
Written by a customer while visiting Samsung US
Posted by: Becky K
from OH
Expertise:Intermediate
Verified Purchase:Yes
The watch has great features and I appreciate the health monitoring. However, since receiving it I have had to contact Samsung Support three times for notifications not being received on the watch. In my last call with support they advised me it is a glitch but no fix in place.
The watch most days only logs an hour or two of my sleep as well.
At this point I am not feeling like it is worth the money spent on it and am incredibly disappointed in Samsung.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, March 3, 2025
Hi there Becky,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please take a look at "Manage notification on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. Also check out, "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to learn more about utilizing your features. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Manage notification on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please take a look at "Manage notification on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. Also check out, "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to learn more about utilizing your features. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Manage notification on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Posted by: Ricardo Barcelo
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Very nice and usefull, no so happy with the straps design
Features
5
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US