Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
2
Battery drains incredibly fast.
on March 11, 2025
Posted by: Elen
from Chicago IL
Expertise:Intermediate
I stopped using my fitbit due to various issues and thought this watch would be an upgrade. The battery life is awful! I'm having to charge it at the end of the workday before bed and then again when I wake because the battery drains about 25% in less than 8 hours. So disappointed that I may have to start using the fitbit again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
Hey Elen,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we make every effort to improve the functionality of our product line. The Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your Watch7, feel free to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. Also, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Feel free to reach out to Samsung Support after reviewing the resources shared if you would like any further assistance or if you have any questions for us. We're here to assist you further, if needed. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we make every effort to improve the functionality of our product line. The Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your Watch7, feel free to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. Also, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Feel free to reach out to Samsung Support after reviewing the resources shared if you would like any further assistance or if you have any questions for us. We're here to assist you further, if needed. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need in this watch!
on March 11, 2025
Posted by: mtwash509
[This review was collected as part of a promotion.] Streaming with ease now. This phone is fast on too of reliable. Never have I enjoyed watching sports on a phone until now. The camera takes amazing pictures with such clarity.
Value
5
Written by a customer while visiting Samsung US
Posted by: Teresita
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Comfortable, light, and excellent tracking-great sync with phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kelli
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch, works great and am loving the features!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch!
on March 11, 2025
Posted by: JazzyJazz511
[This review was collected as part of a promotion.] I traded in my watch 4 for this and it's a huge difference! Bigger screen and more accurate readings, especially with me being a walker. The speaker is clearer, the response in touch is fluent. And don't get me started on the battery. I can not have to charge for a few days. The older ones died in so many hrs. Green has also been my color in recent times, so mine being green is icing on the cake.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE my samsung devices
on March 11, 2025
Posted by: samsunggirly
[This review was collected as part of a promotion.] I love my watch I use it every day. The find feature is great for when I misplace my phone, keys. Connecting all of my devices really helps make daily life a little easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great look
on March 11, 2025
Posted by: Blazr59
[This review was collected as part of a promotion.] Love that is thinner.. seems to work faster and easier than my previous galaxy watch..Great features easy to access all apps .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My perfect Daily Companion
on March 11, 2025
Posted by: SanNoel78
[This review was collected as part of a promotion.] "I've found my ideal smartwatch! This watch is exactly what I needed to keep track of my daily activity, especially my steps. It's incredibly comfortable to wear, and I love the sleek, modern design – it looks great on my wrist.
The ability to quickly check my messages directly on my watch is a huge convenience. It helps me stay connected without constantly pulling out my phone. Plus, the heart rate monitor is a fantastic bonus. It provides valuable insights into my health and fitness.
Overall, this watch is a perfect blend of style and functionality. It's become an indispensable part of my daily routine."
Key points highlighted in this review:
* Step Tracking:
* The watch fulfills its primary purpose of tracking daily steps.
* Design and Comfort:
* The watch is comfortable and stylish.
* Notifications:
* The ability to check messages is a convenient feature.
* Heart Rate Monitoring:
* The heart rate monitor is a valuable addition.
* Overall I am very happy with my purchase
The ability to quickly check my messages directly on my watch is a huge convenience. It helps me stay connected without constantly pulling out my phone. Plus, the heart rate monitor is a fantastic bonus. It provides valuable insights into my health and fitness.
Overall, this watch is a perfect blend of style and functionality. It's become an indispensable part of my daily routine."
Key points highlighted in this review:
* Step Tracking:
* The watch fulfills its primary purpose of tracking daily steps.
* Design and Comfort:
* The watch is comfortable and stylish.
* Notifications:
* The ability to check messages is a convenient feature.
* Heart Rate Monitoring:
* The heart rate monitor is a valuable addition.
* Overall I am very happy with my purchase
Value
5
Written by a customer while visiting Samsung US