Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Average customer rating
4.6
(4,066 Reviews)
Rating breakdown 4,066 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Cream - (2024)
Customer Rating
3
Battery is poor
on June 3, 2025
Posted by: Yoda1ANDme2
The battery doesn't last long at all. Not even through an 8 hour shift. Supposed to be able to track my steps and quality of sleep. I am really disappointed. Charging it takes quite awhile as well. In my opinion, for the price, it's questionable whether it is worth it.
Response from Samsung USBy R&R Team, June 4, 2025
Howdy Yoda1ANDme2,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like more information regarding charging your Galaxy devices. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like more information regarding charging your Galaxy devices. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing it's definitely a must have
on June 3, 2025
Posted by: MistaJ6969
[This review was collected as part of a promotion.] The Samsung Galaxy Watch7, powered by Galaxy AI, represents a significant step forward in intelligent wearable technology. Its focus on personalized health insights, particularly in sleep and readiness, sets it apart. While it maintains a familiar design and some battery life limitations persist, the advancements in AI-driven health tracking and smart communication make it a compelling option for those deeply invested in their wellness journey within the Samsung ecosystem. If you're looking for a smartwatch that genuinely tries to understand your body and guide you towards better health with intelligent analysis, the Galaxy Watch7 with Galaxy AI is a strong contender.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pauline
from Fort Lauderdale, FL
Expertise:Intermediate
Verified Purchase:Yes
Stylish and lightweight. Love the changeable faces as well. The only drawback to this model vs the Galaxy watch 3 is it does not hold a charge very long. With the older model, I could wear it for 2 days without charging. This one requires a daily charge. I use it to track my sleep and snoring as well as other human functions such as oxygen levels.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new design.
on June 3, 2025
Posted by: jerseyboy
[This review was collected as part of a promotion.] A very simple but excellent design. They really worked out all the kinks. I never miss a phone call. I still have a lot of features to learn but again Samsung really makes their products consumer friendly. I'm really amazed that I can take it into the pool. It's also very durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good helper for monitoring daily activities
on June 3, 2025
Posted by: Kbb90621
[This review was collected as part of a promotion.] The health app is helping to know my daily activities and giving some advice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite
on June 3, 2025
Posted by: MillieShops
[This review was collected as part of a promotion.] This is my favorite Smasung watch thus far.
Love everything about it. Super fast with great battery life. Easy to respond to text or answer phone calls.
The color is beautiful
Love everything about it. Super fast with great battery life. Easy to respond to text or answer phone calls.
The color is beautiful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This the product is absolutely amazing.
on June 3, 2025
Posted by: LoveIt101
[This review was collected as part of a promotion.] This watch effortlessly blends versatility with a sleek, modern design. Its stylish profile complements any attire, from casual everyday wear to elegant evening ensembles. The refined details and clean lines speak to its sophisticated craftsmanship. It's a timeless piece that transitions seamlessly between occasions. This watch is a true statement of understated elegance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing product with room for improvement
on June 3, 2025
Posted by: Nimalo
[This review was collected as part of a promotion.] This is my second galaxy watch. I have owned rhe 3 Frontier and was really amazed by the options provided but battery life was not good.
This one is an amazing companion with a hope that the battery again shoud be better.
There are watches that last for 10 days and ours unfortunately only 1.5 days.
This one is an amazing companion with a hope that the battery again shoud be better.
There are watches that last for 10 days and ours unfortunately only 1.5 days.
I use my devices with full options on such as Galaxy AI always on display etc.
Hope that in the next ones the battery life will improve!
Maybe even for this one with sw upgrade!
Maybe even for this one with sw upgrade!
Value
4
Written by a customer while visiting Samsung US